The manufacturer, Ford, says this is not covered under warranty because it must have been my fault. I was driving at 55 mph on a clear cool morning. The sunroof exploded with a sound like a gun shot. I thought someone had dropped something from an overpass, but I had not gone under one. The remaining glass in the roof was pointing upwards as if it had been pushed up from inside. The dealer said he had never encountered anything like this. If anyone can tell me how to deal with the dealer I would appreciate it.
A D V E R T I S E M E N T S
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The manufacturer, Ford, says this is not covered under warranty because it must have been my fault. I was driving at 55 mph on a clear cool morning. The sunroof exploded with a sound like a gun shot. I thought someone had dropped something from an overpass, but I had not gone under one. The remaining glass in the roof was pointing upwards as if it had been pushed up from inside. The dealer said he had never encountered anything like this. If anyone can tell me how to deal with the dealer I would appreciate it.
- Mark J., Stockton, CA, US