This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Taurus. While driving approximately 45 mph, the "power steering assist failure" and "traction control" messages suddenly displayed. In addition, the steering wheel became very difficult to turn in either direction. The vehicle was driven to the local dealer (anderson Ford, 2585 AZ-95, bullhead city, AZ) where it was diagnosed that the rack and pinion inside the steering column was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The failure mileage was 73,000. Consumer stated other Ford Taurus vehicles and other Ford products, consumer feels his vehicle should be recalled as well. Updated 1/30/19
- Fort Mohave, AZ, USA
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- Fort Mohave, AZ, USA