This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 2 occasions in October 2023 my 2014 Ford Taurus would not start after cranking. Once the engine had been warm. The 2nd time approximately 2 weeks later, it was cold and had to be towed to Ford dealer. After the dealer said it was the fuel pump driver module needing replacement, it appears this was a known problem (see below from Ford website); however, mine was not recalled. Mine came from the Chicago factory as well. This should be replaced at no charge to me, including the tow fee. Total $602.90 should be reimbursed. "DEARBORN, Mich., Aug. 24, 2016 -?" Ford Motor Company is issuing two safety recalls and one safety compliance recall in North America. Details are as follows: Ford issues safety recall for certain 2013-15 Ford and Lincoln vehicles to replace fuel pump control modules Ford is issuing a safety recall for approximately 86,000 2013-15 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles with 3.5-liter gasoline turbocharged direct injection engines, as well as Ford Police Interceptor sedans to replace fuel pump control modules. In the affected vehicles, the fuel pump control module could fail, which may cause an engine to not start or stall. In some cases, the engine could stall without warning while driving and without the ability to restart, increasing the risk of a crash. Ford is not aware of any accidents or injuries associated with this issue. Affected vehicles include: 2013-15 Ford Taurus with 3.5-liter gasoline turbocharged direct injection engine built at Chicago Assembly Plant, Aug. 25, 2011 to May 31, 2015"
The fuel pump control module [XXX] ) failed suddenly and the car failed to drive, I am not driving fast and able to pull over safely. I bought the part part from Ford dealer and replaced the old one, then the problem is fixed. However, as this part fails suddenly and the failing will result in immediate engine stop, it is a safety issue and I shall report it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle will crank but will not start. Mechanic looked at it and said the module is bad and needs replaced. When replaced, vehicle started fine. There is a recall for this but it is not for my engine type.
This vehicle was sold to me with a not for sale in states requiring California emissions, no governor on the vehicle as well faulty lighting mechanisms. The fuel pump is fluctuating and the car is a danger to myself and those around me. I consulted with a independent licensed mechanic who confirmed these defaults. No warning lights no messages and the dealer did not point out these flaws. I discovered this issue after getting some routine maintenance done on the vehicle
The car was inspected by Ford. The fuel pump driver module needed to be replaced. I made it home for my break. When I was leaving. The car would crank but wouldn-??t turn on.
- Fayetteville, NC, USA
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The exact situation which is listed on this Ford recall has affected my Taurus. However, this issue is not connected with my VIN even though my window sticker says it was assembled in Chicago. The car would start and then stop, it would not start back up, or it would do a combination. It wasn't the same every time. The dealer I had work on my car replaced the fuel pump driver module and informed me about the recall but I was never able to get in touch with Ford. I have recently been able to connect with Ford and they said it wasn't associated with my VIN and there was nothing they could do or submit to try for reimbursement since it's been over 90 days from when the work was performed.
Over the weekend I noticed my steering was making a cluck noise from both the front and rear making the car very uncomfortable to ride and it kinda moves more left or a little right when on highway. I also noticed my check engine light came on. I took the car to get looked and the diagnosis read I have bad fuel pump line or evap dont know smell fuse of gas, gas gauge goes up an down. I was to notify NHTSA and to Report this incident and whether to see if theirs any Recall to my Vehicle. Please and thank you.
The fuel pump control module is failing, which is causing the engine to not start and or keeps stalling when turning the key. My mechanic gave me the recall and directed me to my nearest Ford dealership, but when given the VIN number they said there is 0 recalls on my vehicle. Therefor this recall is VIN specific and will not cover my repairs. The mechanic did agree this is a problem with the make and model but not specific to my vehicle. Upsetting and confused why my vehicle is not included in this recall.
My fuel pump went bad. My vehicle is no longer operating and I think that the fuel pump for my specific vehicle needs to be investigated for a recall. NHTSA campaign id: 16V621000 report date: August 25, 2016 vehicles affected: 77,502 consequence: A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash what you should do: Ford will notify owners, and dealers will inspect the fuel pem part number and replace the fuel pem, as necessary, free of charge. The recall began on December 1, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S31. Summary: Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford flex, Lincoln mks and Lincoln mkt vehicles equipped with 3.5L gtdi ecoboost engines and 2013-2015 Ford Taurus police interceptor vehicles. A component within the fuel pump electric module (pem) may overheat causing a loss of electrical power to the fuel pump.
Vehicle stalled while driving, unable to restart. Due to loss of power, lost the ability to brake and steer easily. I was on a city street and entering an intersection when I lost power. There is an existing safety recall notice: 16S31 for 2013-2015 Ford Taurus made in Chicago which my vehicle was. My dealer is advising that my VIN is not part of that campaign though all items fits the recall. My car is a Taurus, it is a 2014, it was made in Chicago and the part failed while driving which could have resulted in a crash.
Car would not start. After two separate tows to dealership, fuel pump driver module was found to be faulty and was replaced. This part was recalled on other 2014 Taurus' in relation to 16V62100. The faulty part from my vehicle matches the numbers in the recall letter Ford Motor Co. Sent to dealerships. Ford and local dealership are deigning reimbursement for this repair
Car is parked in driveway, and without warning, the car will no longer start. Car attempts to start and cranking last for approximately 5 seconds, but nothing happens. Searches online as to the cause lead me to believe this is the fuel pump control module, a faulty part at the center of safety recall 16S31. However my model is not covered under the recall.
Occurs every 2000 to 3000 miles when slowing down to stop. As I get near the idle speed (2-3 mph) with my foot on the brake peddle the engine starts to rev up and pull the car forward. I have to throw the transmission into neutral and the engine RPM's spike up to 5000 to 6000 and then immediately settles out to an idle speed. I had a tuneup done at 100K miles and part of the service was to "reset" the computer system. The shop ran a full diagnostic. This did not resolve the problem. I'm at about 118K miles now. This problem started to occur after about 75K miles during calendar year 2018.
The contact owns a 2014 Ford Taurus. The contact stated that the fuel module of the vehicle failed. The vehicle was towed to van drunen Ford dealer, (3233 183rd St, homewood, il 60430, (708) 798-1668) and was diagnosed that the the fuel pump module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 137,000.
For the past 3-4 months my vehicle has a problem on start up (hot and cold) pressing gas and acceleration on street, highway, merging into traffic, etc - car runs very rough, sputters, hesitates and stalls. Eventually, on January 7, 2020 my vehicle did not start at all. It cranked but still would not start. Had battery checked (which was strong and fine) and had recent full tune-up done within the past 30 days of this complaint. Had taken my vehicle to the dealer for this same problem at least three(3) times with no result except to pay money for things that did not need to be done.
Went to start vehicle and the vehicle's fuel pump did not make a sound. Checked the fuses to the fuel pump and they checked out good. Took a power probe to the fuel pump and fuel pump worked. Discovered it was the fuel pump relay behind rear seat on passenger side. Replaced and it fixed the issue.
While vehicle was driving down the road it suddenly lost power and stopped. Vehicle was able to be pushed off of the roadway and found to have a faulty fuel pump module.
The vehicle has struggled to start after refueling at a gas station with a hiccuping type feeling, as well as being inconsistent on power under acceleration. Sometimes very slow with a sudden pull, sometimes quick and responsive, it varies a lot by day.
A D V E R T I S E M E N T S
- Leawood, KS, USA