This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle was sold to me with a not for sale in states requiring California emissions, no governor on the vehicle as well faulty lighting mechanisms. The fuel pump is fluctuating and the car is a danger to myself and those around me. I consulted with a independent licensed mechanic who confirmed these defaults. No warning lights no messages and the dealer did not point out these flaws. I discovered this issue after getting some routine maintenance done on the vehicle
Water pump failure causing a major leak. Because the vehicle is designed to have the water pump run on the timing chain and the oil pan right underneath the water pump, the coolant leaks right into the oil pan and coolant enters the engine. I was driving on a back road and had to abruptly pull over on the side of the road because the driver assist screen said -??engine coolant overheating.-?? This was the first and only time this message appeared. There was smoke coming from under the hood. Numerous mechanics that I-??ve spoken to said that if I drove it any longer, there-??s a good chance the engine could blow. So now I-??m looking at a $3,000+ repair for this. Realistically, any other make and model (that was designed with common sense) with a failed water pump should cost $500-1,000. And won-??t run the risk of ruining your engine on top of it. I spoke to several Ford dealers and third party mechanics. Every one of them knew exactly what I was talking about like they had seen this many times before. The third party mechanics refused to fix it because it-??s an 11+ hour labor None of them said there are any pro-??s to having the water pump connected to the timing chain. But there are many con-??s to this design. Sounds like negligence on behalf of the engineers who designed all the 3.5L and 3.7L V6-??s in the Fords. Luckily, I was going between 20-30 mph on a backroad when this occurred. Otherwise, this could have ended very badly and I-??d like to prevent this from happening to anyone else in the future.
Noticed small amount of fluid under car. Checked level in coolant resevoir. Found fluid level low added coolant to proper level. Checked level a few days later found low again. Drove to mechanic shop to have checked. Water pump failure. Water pump is internal on 3.6 Ford Taurus. Repaired and replaced at a cost of $1835. Mileage on vehicle at time of failure was 77,000 miles.
The contact owns a 2014 Ford Taurus. The contact stated that while her husband was driving at an undisclosed speed, the vehicle overheated, lost motive power and stalled. There were no warning lights illuminated. The driver coasted to the side of the road, inspected the vehicle, and became aware of coolant leaking underneath the vehicle. The driver was able to add coolant to the reservoir, restarted the vehicle, and drove to an independent mechanic where the vehicle was diagnosed, and it was determined that the water pump and timing chain had failed and needed to be replaced. The contact was advised to take the vehicle to the dealer for assistance. The dealer diagnosed that the water pump and timing chain needed to be replaced; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 163,000.
On the 24th February, 2022, I was driving my 2014 Ford Taurus taxi cab on the highway to go pick up a client. I saw a dash light indicating slippery road and suddenly, I could not control the steering of the car. All attempts to control the steering proved futile, and the car kept swerving on both sides, till it hit the divider between the roads. This is the second time that this incident is happening to me. The first incident resulted to a minor damage, and the car was taken to the shop for fix. With the second incident from last month, this resulted to my car being totaled. I am lucky and grateful to be alive. I spoke to my son and learned that there was a recall on the 2014 Ford Taurus. Below is an excerpt regarding the recall that was responsible for my car being damaged; Summary Feb 10,2020 Manufacturer Recall Number20S04 NHTSA Recall Number20V072 Recall StatusRecall Incomplete VEHICLES THAT ARE EXPOSED TO FREQUENT FULL REAR SUSPENSION ARTICULATION (JOUNCE AND REBOUND) MAY EXPERIENCE A FRACTURED REAR SUSPENSION TOE LINK. Safety Risk A FRACTURE OF A REAR TOE LINK SIGNIFICANTLY DIMINISHES STEERING CONTROL, INCREASING THE RISK OF A CRASH. Link for reference: https://www.nhtsa.gov/recalls?vin=[XXX]#vin Due to this crash, I have lost my means of livelihood. I've contacted Ford and was sent back to the insurance. I have contacted C INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Philadelphia, PA, USA
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The water pump on out how to replace it then after the car got fixed the low oil pressure light came on then might have to replace the engine if it's not the oil pump 145,000 miles on
The contact owns a 2014 Ford Taurus. The contact stated the vehicle failed to start without warning. The contact called sheehy Ford of marlow heights (5000 auth rd, marlow heights, md 20746, (301) 298-0793) however, the vehicle was not diagnosed nor repaired. The contact stated the failure was like that of NHTSA campaign number: 16V621000 (fuel system, gasoline). The manufacturer was not contacted. The failure mileage was approximately 61,000.
Occurs every 2000 to 3000 miles when slowing down to stop. As I get near the idle speed (2-3 mph) with my foot on the brake peddle the engine starts to rev up and pull the car forward. I have to throw the transmission into neutral and the engine RPM's spike up to 5000 to 6000 and then immediately settles out to an idle speed. I had a tuneup done at 100K miles and part of the service was to "reset" the computer system. The shop ran a full diagnostic. This did not resolve the problem. I'm at about 118K miles now. This problem started to occur after about 75K miles during calendar year 2018.
The contact's father owns a 2014 Ford Taurus. The contact stated that the vehicle was started and immediately stalled without warning. The contact stated that the failure was intermittent and happened 3 times. Consumer stated the last failure happened in her driveway when it stalled and could not get it started, it started the following morning. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. Imperial Ford (8 uxbridge road, mendon, MA 01756), was contacted by phone and informed of the failure. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 83,577. Consumer believes the cause of malfunction is with the fuel pump control module, behind the rear passenger seat.
The contact owns a 2014 Ford Taurus. The contact stated that the vehicle would not immediately start. On occasion, while driving, the engine suddenly stalled randomly. The vehicle was taken to carmax (16110 North fwy, houston, tx) who was unable to determine the cause of the failure. The manufacturer was notified of the failure. The failure mileage was 127,000.
The contact owns a 2014 Ford Taurus. When the contact entered the vehicle and pressed the push to start button, the engine would not rev. The vehicle was towed to university Ford North (5331 N roxboro St, durham, nc 27712) where they reset the system. The following day, while driving out of a parking lot, the vehicle stalled without warning. The vehicle was taken back to the dealer and they replaced the fuel pump module. The manufacturer was contacted. The vehicle was repaired. The approximate failure mileage was 79,000. The VIN was unavailable.
Fuel pump control module failed causing engine to stall and not able to be restarted. Fortunately at the time I was at the side of the road idling, however I was 5 minutes away from getting on the highway. Parked car, and purchased replacement fuel module from Ford dealer and able to get car running again. Ford has issued recall 16S31, however my '14 Taurus with a naturally aspirated 3.5L is not included in that recall. Part number of the module is aa8A-9D412-ca and supplier code doesn't appear to be one of the stated suppliers that is ok to use. Supplier code appears to be -oc. See attached photo and compare to information supplied in recall 16S31. Replacement part is P/N aa8Z-9D370-B. dealer cost with tax for the part was approx. $70
The contact owns a 2014 Ford Taurus. The contact stated that the vehicle stalled on numerous occasions and all the lights on the instrumental panel illuminated. The vehicle was taken to the dealer several times, but the failure could not be located. The dealer replaced the computer module and the fuel pump. The failure was not corrected. The manufacturer was notified of the failure. The failure mileage was 400. MA 10/21/15
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- Mccalla, AL, USA