This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2013 Ford Taurus. The contact stated that while driving approximately 15 MPH making a left turn a vehicle collided with the front passenger side of the vehicle. The steering wheel air bag deployed violently. The contact sustained face and left arm inquiries from the air bag. A police report was filed. The vehicle was towed to a lot where it was determined destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 40,000.
The contact owned a 2013 Ford Taurus. The contact stated that while stopped at a traffic light, the vehicle was rear-ended by another vehicle and the air bags failed to deploy. The contact sustained injuries to his back and neck and received medical attention. A police report was filed. The insurance company deemed the vehicle totaled. The manufacturer was not made aware of the failure. The failure mileage was unknown.
I had problems with my fuel injection for almost 2 years looked it up and even took it to 3 dealerships and a full services place all saying the same thing. So I looked it up and there was a recall for it and seatbelts and airbags but my VIN# wasn't on the list. Everyone I know who got a car like mines had the recall and was fixed. I am now paying out of pocket for the airbags and my radio and back cam now is acting crazy show upside down and the radio keep going out. I need some help can't afford all these issues with my car when they are on your recall list.please if you can re-evaluate my number the back cam acts up when backing up everything is upside down. The fuel injection have problems when starting and while driving it will slow down then caught up and speed up. The airbags recently came out getting it fix by a body shop and paying out of pocket to keep my insurance from totaling it out. The seat belts keep locking up at times. Love my car please help if possible
Sync software not working properly, air bag light is on when scan shows seat belts but are working properly. Called Ford I was told by numerous representatives that had to download the update which I id and did not work, the last one I spoke to said it had to be dealer only
I I purchased this 2013 Ford Taurus sho AWD twin turbo about 3 yrs ago used from the first owner so I'm the second owner. The car was in perfect condition. No accidents super clean totally loaded except no nav and screen controls for all the other cell phone apps and I even went for upgrade from sync 2 my touch w/no nav to the newest sync 3 3.5 from a 2018 vehicle changed everything it works great. I can tell the car was taken care of by him he put very nice tsw wheels and very expensive Continental contitrack tires that are abut $300 a piece weathertech rain guards mats front and rear as well as the trunk.it was such a beatiful car. I bought it in the summer, when winter came all the problems started front suspension creaking struts no more back up camera working but fuzzy and upside down.and to replace it $300 now and this is the kick in the ass my wife was driving with my 2 newborn twin grand daughters my 6 yr old niece as well as my 88 yr old mother just exiting off a jug handle thats how you make a left turn in the state of NJ, and it's a circle well she straight into the divider blowing out both front tires and cracking the left front rim and bending the right one. Lower front bumper valance as well as damage to the under carriage.I thank god that my family wasn't killed.I'm furious and I may be taking legal action holding Ford personally liable the recall with the steering needs T be taken care of by Ford always on its not drivable and unsafe
- South Amboy /Bronx Ny, NY, USA
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I was driving my car in a parking lot & hit a barrier.the drivers steering wheel airbag deployed. When I took my car to Ford mechanic they stated the sensor recorded my speed @6.2.
The steering wheel started getting loose starting about 3 months ago. Then the air bag light started coming on and not going off. I saw the recall on other Ford models for the steering wheel and thought this might be the same scenario. I tried to contact Ford twice and both times was interrupted by the automated request to take a survey. I don't know if the steering wheel has ever been removed, but I do know that the drivers airbag was replaced at some time.
There was an accident our Ford Taurus hit a tree causing tree to come out if the ground and around $13,000 worth of damages and no airbag went off hit at 12 fro T impact. Fighting Ford motor to have them test the black box for information and possible defect before I drive it after its fixed.
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- Chicago, IL, USA