This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The headliner has detached from the vehicle despite only 5 years old. It blocks the rear window. Also, the upper center brake light is on the headliner and is now no operating properly because of its orientation. This is a major safety hazard. Ford has issued a tsb on this. Several attempts to get Ford to repair under warranty or for safety reasons were unsuccesful. It is very disappointing. Research confirms that this was a poor design with limited life on plastic mounting brackets. Repair estimated to almost $1000!
My 2013 Ford Taurus limited started having problems. The wrench light comes on at frequent occasions, gas pedal would not work, vehicle shacks very bad. No choice but let the vehicle coast to the side of the road, turn off the engine and restart the vehicle. Vehicle will go back to normal driving condition. This problem has happened several times. I spoke with Ford customer service representative and only suggestion he gave me is to when this problem happens again and vehicle stalled ' let the vehicle keep running and have it towed to the Ford dealer. They will be able to hook up the computer to capture the diagnoses code. Took the vehicle to local (prattville, al) Ford dealer and they could not figure out anything wrong with vehicle because the diagnosis code not being available at the time of inspection. This would be my last Ford vehicle since Ford does not want to recall this issue and them being careless of other drivers on the road''''..
The wrench appeared and my car shut down. I was driving on the interstate and was going 65 miles per hour. It was very scary and unsafe...I had to turn it off and then restart it. Nothing happened again for a couple of weeks, then it happened again but this time 2 times in a row before it would run. The diagnostic report said it was a senor. The service department installed ste 259 gear asy-steering part interchanges with part# eg1Z3504ge for a fee of $1300 on August 11, 2016. Today I had the same problem....the wrench appeared and my car shut down on the highway....it wouldn't restart I was in the middle of a busy intersection. After 3 tries it finally started and I drove it directly to the dealership. They ran another diagnostic report and found another code. The report is saying throttle position sensor. I am very nervous and feel very unsafe driving my car.
I have 2013 Ford Taurus at sam galloway Ford in fort myers Florida, they called me and said my E.T.B electronic throttle body needs to be repaired/replaced and it will cost $750 out the door. I started doing some research for cheaper cost and I came across other Ford with this same problem that was recalled, made a few calls to Ford and they said my VIN number doesn't qualify my car for that recall. This is a very dangerous problem, the car will lose throttle in the middle of traffic. This seems to me a issue and problem with a number of Ford vehicles and just because mine doesn't fall under the VIN, it's still a Ford and the etb is a problem for Ford vehicles. Please make this a recall! etb is a problem that needs to be fixed for any Ford that it happens to! this has happened several times to me since I had the car and it's only been a two months. To dangerous to be on the streets to drive and needs to be fixed!
- Cape Coral, FL, USA
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I responded to a recalll notice and took my car for an inspection back in June. Ford does not have the parts for the repair and they are on back order still today (August 14th). Dealer indicated that they've waited as long as four months for the parts. For this safety recall (15S02 /NHTSA 15V-040) where the doors could possibly pop open in a collision this seems too slow of a response time. Dealer isn't the problem... Ford is not supplying the parts.
Sunroof vibration with sunroof open all the way with back windows cracked about an inch. Vibration is so bad that you can no see out of the rear view mirror. You can reach up and touch the sunroof deflector and the vibration will stop. I feel that it is a safety issue for not being able to see out of the rear view mirror when the vibration is happening. The only way to stop the vibration is to roll all of the windows down. My wife drives the car the most and will not let the windows all the way down when she is riding on interstate. She likes the sunroof open and cracks the back windows to alleviate the pressure but the vibration will not go away. Very unhappy with a brand new car that has an issue like this!
A D V E R T I S E M E N T S
- Sunnyvale, CA, USA