This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car spontaneously stopped running. The touch screen display went dark, the dash board lights turned off and the engine stopped while traveling a city street at 25 mph. The car coasted to a stop and it took about a minute to restart it. Updated 2/11/16
While driving down the street the steering wheel on the car locked up and wouldn't turn. The car gave a "service power steering" and " steering assist default" at the time of the wheel locking up. This is very dangerous because the car just stops where you are. It won't take gas or anything. This is the second time that it has happened in this car. I took the car to a Ford dealer and was told that the problem was a weak battery. I do not think this is the problem. I have noticed other Ford vehicles of the same year with this problem. I think this is a major problem and needs to be corrected before someone is hurt or killed by this problem.
Rodent chewed through wiring harness for O2 sensor. Same thing happened to another Ford Taurus 2013 at my work. Ford dealer that made the repairs said that they are seeing a spate of this exact problem.
The contact owns a 2013 Ford Taurus. While driving 70 mph, the service wrench warning indicator illuminated and the vehicle failed to accelerate or decelerate. The contact mentioned that the vehicle hesitated as if it would stall. The failures occurred on numerous occasions. The dealer stated that the electronic throttle body needed to be replaced. The vehicle was not repaired. The failure mileage was 29,000.
Had issues with lights not working. Took it to get it fixed. They "fixed" it. Happened again a few days later. Went back in to get fixed. Later we were notified that the back trunk caught on fire. Bumper was melted and there was damage to the trunk lid. Items inside were fine. If it was being driven, I'm sure the driver would be dead. The fire was so close to the gas tank.
- Binghamton, NY, USA
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On Jan. 9 2014 approx. 5:10 a.M. I remotely started my car and after 5 minutes I came outside and noticed a 3inch flame above the license plate on top of the bumper below the deck lid. I thought maybe something was burning on the car and went to swat it and was burned on hand with melting plastic bumper. Tried to put it out with snow...the bumper was burnt all the way across the deck lid and tail lights before it was put out with water. It looked as if it was burning from the inside. As of todays date Ford still does not know why it caught fire.
While driving the vehicle at highway speeds, it was noted that when I set the cruise control at 70 mph, the stated speed limit, the digital numerical readout read exactly 70 mph. The speedometer although reads consistently 3-4 mph above the cruise control setting. This has occurred since I took delivery of the vehicle as brand new from the dealer and occurs regardless of speed setting, I.e.: same issue if cruise is set at 45 mph, 55 mph, 65 mph, etc. After becoming concerned that the vehicle may in fact be traveling faster than the digital cruise control setting was stating, I took the vehicle back to dealer. They were unable fix the issue with exact explanation on my repair order reading: "client states when cruise set the speedometer always 3-4 miles higher. Nwp contact Ford advised to drive 2013 and 2014 models to verify concern. Both models same symptom. All ok at this time."
On September 14, 2012 we purchased the above described vehicle from lumberton Ford Lincoln, lumberton, nc 28360. Among several things wrong we discovered the reverse sensor system is inadequate. The alarm is not audible in the cabin of the vehicle is there is normal conversation/radio noise. Also, the alarm does not activate beyond 2 1/2 to 3 feet from the rear bumper. The dealer said this cannot be corrected. This is a definite safety issue. If the owner/driver is expecting this alarm system to warn them of impending impact, they will be liable. We requested a refund/replacement and were denied.
A D V E R T I S E M E N T S
- Mcalester, OK, USA