This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a recall on this issue that I'm having when I went to Ford they said there is no recall but I see a recall online for same issue the problem never got taking care of so I wanted to get it taking care of. Check engine light on I had it looked at the recall is same issue showing on my check engine light. Why is Ford saying there is no recall when I see that it clearly shows recall and no work had been done to my vehicle to fix this issue?
I was driving the car in December 2017 on the highway. I turned on the heated seat for the driver's side of the car. The heater heated up until it was burning my buttocks (it felt like a bee-sting). I turned the seat off and it stopped burning. This has happened every time I have attempted to turn the heated seat on since that time regardless of the car being in motion or in park. Occasionally, I smell an odor that smells like wires burning. I took the car to the dealership and was told that the heater in the bottom and back of the driver's seat needs to be replaced; however, it is not covered as a safety concern (because a recall has not been issued for the seat heaters) nor is it covered under the extended warranty that was purchased with the automobile.
- Oak Grove, LA, USA
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- Lewisville, TX, USA