This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had several wheel alignments car would read straight but is not straight I have all new front extension work done my car is still going out of control going into different lanes while I-??m going g straight I took it to the ford dealership they can-??t even find the problem
The contact owns a 2011 Ford Taurus. The contact stated that while turning around in a parking lot at approximately 5 MPH, he heard an abnormal, scraping sound coming from the vehicle. Upon inspection, the contact discovered that the rear passenger-??s side tire was inverted into the wheel well. Due to the failure, the contact had the vehicle towed to his residence. The contact called an independent mechanic to his home where the vehicle was diagnosed with a defective toe link caused by corrosion. The mechanic then informed the contact that both toe links needed to be replaced. The contact was referred to the manufacturer for assistance. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall. The vehicle was not repaired. The failure mileage was approximately 102,000.
Brakes/calipers on rear have seized twice in last 6 months resulting in replacement of calipers/brakes/rotors on rear. No uncommon use of vehicle. Brakes/calipers on front have seized once in last 6 months. This happened following the replacement of strut. Front struts bearing had seized and fractured on the passenger side of vehicle. No uncommon use of vehicle took place. No accident sustained. Problem was noticed when vehicle was turning (loud crunching and scraping noises).
- Big Lake, MN, USA
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- Philadelphia, PA, USA