This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Ford Taurus. The contact stated that while driving 15 mph, the headlights failed. The contact had to turn on the high beam headlights in order to regain visibility. The failure recurred on an intermittent basis. The vehicle was taken to an authorized dealer, but the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact also stated that the vehicle would intermittently experience a failure in which it surged forward momentarily. Updated 04/16/12 the consumer also stated the vehicle would hesitate when acceleration from a standstill or at a very low speed. Updated 05/07/12
- Murphy, NC, USA
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- Murphy, NC, USA