This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
' my driver-side interior door handle return spring has recently unseated. (door will not latch). Vehicle was stationary when latch broke. ' this condition is exactly as described in Ford recall 15S02. ' Ford is refusing to cover the repair since the build-date of my car was 6 months later than 15S02 recalled vehicles. ' my date may be 6 months later than the Ford specified end-date but I have the identical unsafe condition (and vehicle model / year) as described in the recall. ' two questions: 1) where does Ford get these recall dates? (when obviously there are cars built later with the same issue) 2) how can I make Ford cover this repair?
Drivers side interior door handle return spring broken and does not return to closed position. Other vehicles are recalled, why not this one? door closes and opens but does not feel safe.
The contact owns a 2011 Ford Taurus. The contact received notification of NHTSA campaign number: 15V040000 (structure); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Victorville, CA, USA
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This is a recall complaint. There was a safety recall on the driver's side door handle at the end of March 2015. Took the car in and was told they had the parts and car would be ready at day's end. When I went back, they said they couldn't get the part and auto would be ready on Monday. On Monday they still didn't have the part and as of today Aug. 26, 2015, they still don't have the necessary part. They did provide us with a rental vehicle, but when I do pick-up my car"??????"they will charge me 300+$ for the work they did for my 50,000 mi check-up. I think they should cancel that fee for the months of inconvenience they have caused me!!!!!!! plus they have left my car sitting outside all of this time! weeds, summer sun beating down have all caused deterioration to my always (before) garage kept car. Can you help?
Some of the airbags did not deploy, the car has electrical issues as well a constant burning smell. The frame was bent as well!!! there are light that constantly appear for work to be done.
My tail lights keep peeling. The chrome around the lights peels. I had replaced 2 years ago under warranty and now they are peeling again. It is a manufacturer issue I think but they need to find a solution as my 3 year old car looks bad with peeling chrome.
A D V E R T I S E M E N T S
- Suamico, WI, USA