This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Ford Taurus. The contact stated while driving approximately 45 MPH, the steering wheel became difficult to turn. The contact stated that the advanced traction warning light was illuminated. The contact pulled over and had the vehicle was towed to a local mechanic where it was diagnosed with needing the EPS replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and the contact was transferred to the NHTSA hotline for assistance. The failure mileage was approximately 90,000.
2010 Ford Taurus sho. Power steering failure while driving down the freeway at high speeds. Very dangerous. Display says servive power steering now. All other models after 2010 have already been recalled for this same issue. This is very dangerous, very expensive, and very disappointing!
Power steering assist failure- this could lead to a wreck causing death. Very unsafe with how quickly this appears. Going 60- 70 mph down a curvy highway and this kicks on losing the ability to steer your vehicle! all it does is ding and a message appears telling you that there was power steering assist failure!!! only have estimates to fix this so far and looking at $3000. Had it towed back home from another town which was $100.
The contact owns a 2010 Ford Taurus. The contact stated while driving 68 mph, the service power steering assist warning light illuminated and the steering wheel seized in the middle of traffic. The contact stated that the electric power assist steering (epas) system failed. The contact coasted over to the side of the roadway. The contact turned off the vehicle and unplugged the battery for the computer system to reset however, the failure recurred. The vehicle was towed to the contact's residence. Mtn view Ford (301 E 20th St, chattanooga, tn 37408, (423) 756-1331) was contacted and informed of the failure. The contact was informed that the VIN was not under recall. The vehicle was later taken to an independent mechanic who diagnosed and informed the contact that the steering column, and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
The contact owns a 2010 Ford Taurus. The contact stated that while driving, the steering wheel seized while turning causing the vehicle to become difficult to steer. The contact stated that an unknown warning light was illuminated. The contact stated that the check engine warning light then illuminated and the vehicle loss motive power and stalled. The contact waited for several minutes, restarted the vehicle and the vehicle operated as designed. The vehicle was taken to rivertown Ford (1680 whittlesey rd, columbus, ga 31904) and diagnosed and test driven however, the mechanic was unable to retrieve a fault code. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
- Cilumbus, GA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2010 Ford Taurus. The contact stated that the push to start button was activated, the power steering function was inoperable with the power steering warning light illuminated. An audible chime was also heard. The contact turned the vehicle off and back on however, the failure persisted. Mike burkart Ford located at (3110 county hwy pp, Plymouth, wi 53073, (920)893-6961), was contacted and informed of the failure. The contact was informed that the VIN was not subjected to a recall. The manufacturer was notified of the failure. The approximate failure mileage was 153,000.
Following a warm start, power steering assist failed when leaving a parallel parking space at relaxed speed. "power steering fault" was displayed on the dash. The vehicle requires incredible effort to maneuver at this point. Turning the vehicle is exhausting work and it is fortunate this did not happen unexpectedly while driving at highway speeds. All fuses are intact--there is no apparent reason for this to occur.
While driving on a residential street at a slow speed, the power steering quit working. There was a fault indication on the dash board. Fortunately I was on a residential street driving at less then 10 miles per hour. The car was almost impossible to steer with the the power steering fault. Fortunately I was able to come to a safe stop. I turned off the car and restarted it. The fault cleared and the power steering was functioning again. I took my car into my mechanic for investigation immediately. This 2010 Ford Taurus sho has only 105000 miles on it. This could have been a very serious issue had it happened at higher speeds or in heavy traffic. I see that the 2011-2014 Ford Taurus' had a recall for this same power steering issue.
Power steering went out it has the same problem as the other Ford's that was recalled can't under stand why mine 2010 wasn't recalled but if I have a wreck I'm suing Ford in the NHTSA I promise.
On a road trip, we stopped at a rest stop. When we went back to the car and restarted it, within seconds the power steering fault alert was presented, and power steering was gone. After attempting to drive around the parking lot the traction control light came on and we realized we could not make the 80 mile drive home. This resulted in a $500 tow that when we dropped the car the power steering was working fine and the alert was gone. A problematic rack has been diagnosed by a trusted mechanic with an expected bill of over $2000 for something that should have been recalled. Seems exactly like the recall for the 2011-2013 models and clear negligence on Ford's part and NHTSA for not including all models with this problematic part.
On August 21, 2019 I started my 2010 Ford Taurus sho and proceeded to pull out into the street and found that I was unable to turn my steering wheel in either direction. I shut the engine off and restarted vehicle to find that an alarm or beeping sounded and on the cluster message board a fault read "power assist steering fault" and was again barely with both hands forcefully able turn steering wheel either way left to right. I was only two blocks luckily from my home and man handled the steering to my garage. After a quick search I see that Ford along with the NHTSA failed to include Ford models from 2008-2010 in a recall for failing electronic power steering rack and pinion assemblies that was issued for 2011 and up models. These pre 2011 models contain the same exact parts as what is in this recall. The parts cost is nearly $1100 and upwards of $1000 for labor. This negligence by both parties has raised the injury or death factor ten fold for every ecoboost owner along with the entire population as these cars are getting older out on our streets. If this fault would have happened the previous day as I traveled for over 3 hours on the interstate or making my way around a curve or any turn I may not have been able to type this complaint. Just google this defect and to no surprise I'm not the only victim of this known problem. Many have had accidents related to this sudden part failure or near missed. Many victims have tried to address this issue with Ford and the NHTSA to receive no assistance regarding this issue. Why is that. This problem is not going to disappear but only get worse as the control module mounted on the rack and pinion is subjected to extreme heat from the turbos and catalytic converters that was engineered due to a lack of space inside the engine bay area and were mounted with in 3 inches away from this electronic rack and pinion component. Help!!!
The contact owns a 2010 Ford Taurus. While driving approximately 45 mph, the vehicle lost steering ability and "service power steering" appeared on the message center. The contact pulled the vehicle over to the side of the road. Once the vehicle was turned off and restarted, the contact was able to drive home. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 96,000.
While parked in a parking lot, without any warning, the screen on the speedometer displayed "power steering assist fault" and I was unable to turn the steering wheel. I tried restarting the car, but that message would not clear and the wheel would not turn. Thankfully, I was not driving when this occurred. I had to get my car towed since it was impossible to drive. This is a common problem with the Ford Taurus sho 2010 models. As many of 2011 Ford models had the same issue and there was a huge recall due to the same power steering fault assist problem. The 2010 model is using the same parts as 2011 model but the 2010 models is not listed under the recall. I contacted Ford about this issue only to get my conversation disconnected midway by the representative. I called again to explain the situation but again I got disconnected rudely. This is very unprofessional and I have been a Ford customer for years. There was no form of compensation from Ford and it cost me 2200 usd to get it fixed out of pocket.
Electric power assist stopped working hit mail box 2011 and up has a recall "what about 2010 and older" yes I was in motion, and I was on a city street went into a turn no power steering by the time I knew what had happen I had struck a mail box if I had been on the mountain I could have been killed
The contact owns a 2010 Ford Taurus. The contact stated that the power steering malfunctioned while driving 35 mph. The contact was able to pull the vehicle over to the side of the road. The vehicle was driven home and then taken to mac haik Ford Lincoln (4506 N navarro St, victoria, tx 77904, (361) 541-6412) where it was diagnosed that it needed a new power steering assembly and rack and pinion. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 17,338.
Ford Motor Company has a recall on failed steering between manual and power steering om models 2011 and above. However, I have the same issues and after contacting Ford of the issues with my 2010, I was informed that even though the parts and mechanics of my steering are the same with the later models, my vehicle is not a part of the recall. My vehicle by their own admission is defective however, they are only going back to the 2011 production models. Does their profit and concern for vehicle safety out weigh the fact I struggle to drive this vehicle in this unsafe condition?
2010 Ford Taurus. Consumer writes in regards to unintended vehicle acceleration. Consumer also states that the brakes and steering wheel would not work. The consumer stated the vehicle accelerated and flew through 5 lanes of traffic, hit a high curb and crashed into a parked car.
A D V E R T I S E M E N T S
- Portland, OR, USA