I had just left home and had gotten about 1.5 miles when my car sensor went off showing the temperature gauge. I looked and it was all the way on high so I immediately went to pull over. I didn't realize that as soon as the sensor came on, the vehicle shut down. We towed the vehicle to Homer Skelton Ford and they told us the water pump had gone out.
Their mechanics charged the battery, drove the car into the shop and it shut down again. At this point they call and tell us we need a new engine because the engine is locked up. Since they locked the engine up, I expected them to take responsibility and replace the engine. They refused to fix it. I took it to another mechanic. They confirm the engine is locked up.
We found a used engine with 111,000 miles. We are told this will cost us $3,000 to fix. We have found many other Ford customers that have had this same issue due to the water pump being located in the engine. I feel this is a design issue that Ford should pay to fix. I have owned Fords all of my life and never had any issues with motors prior to this. My fear is this motor will do the same thing, and I will be left having to replace another engine.
The car started vibrating when I would stop so I took it to the shop. At first they thought it was the throttle body, that didn't fix it, second time they put in a timing solenoid valve still didn't fix it. So now I'm mad thinking that they were just trying to get money out of me! so I took my car to the Ford place. I told them what was going on and what I had went though with the other shop and they explained to me that they were on the right track but their diagnostic test couldn't go as deep as they could. So they tested my car and said that it was my Camphaser, he said this might not fix the problem and asked us did we want to trade it in. We were thinking on it and then he said that the reason he said that was because they put them on another Taurus and it didn't work because the car was already knocking, then he went on to explain that my car wasn't knocking so it might work on mine. So it was the choice of 2,500 to try the fix, in the 6,000s for a remanufactured motor or trade it in. I made one of the worst mistakes in my I could make an when with the 2,500 dollars to try and fix it. Now its running worse and I'm out of over 3,000 dollars on this car and need a new motor. I just got the car paid for last year and don't want a car note right now, so I don't know what to do.
My engine shuts down completely and steering wheel locks while driving the car. This has happened 3 times!! All lights died and it said "shift to park". Once stopped and in park, I could restart the engine. luckily this happened while going fairly slow speed on quiet street. The first two times it happened within one mile . Took to dealership could not find anything -- did "system reset" and sent me off. Third time it happened yesterday on a busier intersection and was able to get to side road w/o being hit but it's scary!!! Steering wheel locks!!! You literally have to stop exactly where you are. It's currently at the dealership (service team couldn't find code and waiting to hear back from Ford.... uh huh). I will probably have to trade this in as I cannot risk it again unless they come up with a definitive fix. I'm sure FORD is aware of this problem. I pray my local FORD dealership can resolve this equitably. Bought car used about 1.5 yrs ago -- original owner probably traded in for the same reason. I can not ethically sell it to another individual.
We were driving on the interstate at night and the engine suddenly shut down. We managed to coast onto the shoulder of the road but it was a dangerous situation. The car was towed to the nearest Ford Dealership for evaluation.
The next day they informed us the internal water pump had malfunctioned and the engine was ruined. The quoted cost to replace the engine was $7500. We decided against sinking that much money into the car. An independent mechanic told us the engine design was faulty due to the internal pump and gives no hint of failure.
This the the last Ford we will ever buy. The car was regularly serviced and never abused. The engine blew at the 5 year mark, just outside the extended warranty. We will be purchasing a Japanese vehicle due to their outstanding reliability.
The engine shut down on My 2010 Taurus Sho while driving on the freeway at 78mph. I was able to get to the shoulder safely but was pretty scared. It started right up again and I drove home. The dealer couldn't explain it and now I'm afraid to drive it in heavy traffic. Has anyone else experienced this?
- Linda H.,
Topeka, KS, US
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
I had just left home and had gotten about 1.5 miles when my car sensor went off showing the temperature gauge. I looked and it was all the way on high so I immediately went to pull over. I didn't realize that as soon as the sensor came on, the vehicle shut down. We towed the vehicle to Homer Skelton Ford and they told us the water pump had gone out.
Their mechanics charged the battery, drove the car into the shop and it shut down again. At this point they call and tell us we need a new engine because the engine is locked up. Since they locked the engine up, I expected them to take responsibility and replace the engine. They refused to fix it. I took it to another mechanic. They confirm the engine is locked up.
We found a used engine with 111,000 miles. We are told this will cost us $3,000 to fix. We have found many other Ford customers that have had this same issue due to the water pump being located in the engine. I feel this is a design issue that Ford should pay to fix. I have owned Fords all of my life and never had any issues with motors prior to this. My fear is this motor will do the same thing, and I will be left having to replace another engine.
- Amy G., Olive Branch, MS, US