This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2009 Ford Taurus. While reversing out of a parking space at 2 mph and depressing the accelerator pedal, the vehicle suddenly lunged backwards at an abnormal speed. The contact immediately depressed the brake pedal but the vehicle failed to stop. The contact's vehicle swerved and crashed into a parked vehicle. There were no injuries sustained in the contact's vehicle and it was unknown if the occupants in the other vehicle were injured. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed with a throttle body assembly failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 76,000. Updated 05/05/17
The contact owned a 2009 Ford Taurus. The contact stated that the vehicle surged and unintentionally accelerated when the passenger side tire struck a sidewalk. The contact depressed the brake pedal; however, the vehicle proceeded to crash into a wall. The front driver side air bag failed to deploy. The contact suffered spinal cord injuries that required medical attention. A police report was filed. The manufacturer was not notified. The vehicle was destroyed. The approximate failure mileage was 85,000. Updated 02/02/16; updated 04/06/18
2009 Ford Taurus. Consumer writes in regards to vehicle sudden acceleration. The consumer experienced sudden acceleration on three separate occasions. He immediately tried to shift the transmission into neutral or park position and there was a loud clunk sound. Within a second or so, he turned the ignition to the off position. He then re-started the car and it resumed its normal operation. The consumer stated each time, he was stopped at a light, with his foot on the brake. The engine increased slightly during the first two incidents;perhaps several hundred RPM.
I was driving this 2009 Ford Taurus that I just got from the dealer ship.I was at a stop and there were people infront of me when I went to move forward I tapped on the gas pedal and it accelerated really fast and all of a sudden I hit the back of a van and my air bag went off..I took it in to the dealership and they said the throttle was sticking, I believe that when I tapped the gas it stuck and accelerated fast making the car hit someone else..my bumper is cracked and my airbag went off....I believe that it was faulty and that this should be taking care of and paid for...I will be contacting a lawyer to exhausted all my options....this problem needs to be fixed before some one really gets hurt...I want to be contacted [xxx].... information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
My wife and grandson were entering the toll way via the ramp, as she merged into 75 mph traffic she increased her speed to match. As she did she let up off the accelerator but the car kept increasing speed. She realized that the throttle was stuck and started to pump the petal in hopes to free it. It did not free and was still increasing speed. She then in her panic could only stomp on the brake as hard as she could. Thankfully this slowed her enough to allow her to get the car over to the shoulder as semi trucks went by her at 70 mph. With the brakes on the car smoking like crazy she got the car slowed enough to throw the car into park. When she did the engine revved to almost redline and she shut the car off. She was very shaken as well as my grandson. She called me and it just so happened that I was nearby and met her along side of the busy toll way. She told me what happened so I went to the car and started it. It immediately revved to almost re line and I shut it off. The gas pedal seemed to work fine to me but would only increase the RPM's but not go below 4500. I called a tow truck and towed the car to sturgis Michigan Ford dealer. 269-651-7728. The service department is suppose to look the car over and let me know what was wrong with it.
- White Pigeon, MI, USA
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The contact owns a 2009 Ford Taurus. The contact stated that while driving approximately 70 mph and releasing her foot from the accelerator pedal the vehicle would not decelerate. The contact immediately depressed the brakes and placed the vehicle into park. The engine rpms increased to 4500 after shifting the vehicle into park. The vehicle was later towed to a dealer. The vehicle was not diagnosed. The manufacturer was not contacted. The failure and current mileage was approximately 106,000.
The contact owns a 2009 Ford Taurus limited. The contact stated that while sitting with the brakes depressed, there was an unusual increase in engine rpms to 4 or 5, followed by the vehicle abnormally accelerating. The vehicle was not inspected by a dealer nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
The contact owns a 2009 Ford Taurus sel(na). While driving 1-2 mph making a left turn, the vehicle stalled suddenly. The cruise control had just been deactivated before the failure. The contact allowed the vehicle to coast and restarted it. The vehicle was then taken to an authorized dealer who could not duplicate the failure. The failure occurred again after the cruise control had been deactivated. The contact called the manufacturer who advised him to take the vehicle to the dealer. The vehicle had not been repaired. The failure mileage was 21,550 and the current mileage was approximately 24,000.
The contact owns a 2009 Ford Taurus X. while driving approximately 5 mph he engaged the brakes and the vehicle continued to accelerate. He shifted into neutral gear and the rpms continued to increase. He also shifted the vehicle back into drive and the rpms began to decrease. He called the dealer and they advised him to bring the vehicle in for diagnostic testing. The vehicle was not taken to the dealer since the contact does not feel safe driving the vehicle. The failure and current mileages were 6,371.
The contact owns a 2009 Ford Taurus. When the contact attempted to apply the brakes, she noticed that the vehicle was accelerating by itself. She reached for the accelerator pedal, but it was stuck to the floorboard. She was able to lift the pedal back up and depressed the brake pedal. The dealer has not yet been notified. The vehicle is currently at the contact's residence because she is afraid to drive to the dealer. The failure and current mileages were unknown.
A D V E R T I S E M E N T S
- Chestnut Hill, MA, USA