This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Taurus. The contact stated that while driving at approximately 55 mph, the steering wheel veered to the left. The vehicle was taken to an independent mechanic where it was diagnosed that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 133,000.
The contact owns a 2008 Ford Taurus. While driving approximately 5 mph the steering wheel became very stiff then it would not turn at all. The vehicle was shut off and upon restart the steering wheel functioned normally; however, it became difficult to turn at low speeds. The vehicle was taken to an authorized dealer who stated that it was a known failure but he would have to pay for the repair cost. The vehicle was taken to an independent mechanic who replaced the power steering gear. The failure had not recurred. The failure mileage was 41,000 and the current mileage was 42,814. Updated 8/24/10 the repair shop replaced the rack and pinion. Updated 08/26/10
- Gladwin, MI, USA
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- Tar Heel, NC, USA