The contact owns a 2008 Ford Taurus X. the contact stated that while driving approximately 50 mph, there was an unusual increase in the engine rpms, the vehicle shifted into second gear and accelerated. The vehicle was taken to the dealer who stated that the engine needed to be recalibrated. The failure did not persist. The contact was making a right turn at a relatively low speeds and heard an abnormal clicking in the steering wheel. The dealer stated that the left front cv axle assembly was defective. The axle was replaced; however; the clicking noise continued when the contact made a left turn. The dealer was unable to duplicate the failure. The failure became progressively worse over time when the contact made a left or right turn. The vehicle was taken back to the dealer who stated that the failure could potentially be caused by the power steering. The dealer lubricated the front brakes and stated that the vehicle was repaired. The failure continued to occur and was diagnosed a third time by the dealer. The dealer was able to observe the failure and stated that the power steering pump may have caused the failure to occur. The vehicle was not repaired. The failure mileage was 35,162 and the current mileage was 35,788.

- Telford, PA, USA