This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The high ac line drips on the serpentine belt as a result of condensation during ac use. This causes a light squeal that leads to a loud squeal. During the summer, the only work around is having the belt cleaned regularly during the summer months. Eventually, while operating the vehicle on the expressway, the moisture caused the compressor to seize. When the compressor seized, it caused the belt to snap which caused the vehicle to have a loss of power during operation which made me almost lose control of my vehicle potentially leading to an accident. The manufacturer has acknowledged a manufacturer defect but will not get back to me to resolve the matter. The manufacturer suggested that I go to the dealership and pay for the repair with hopes that it will be recalled in the future and I be reimbursed. However, the dealerships aren't able to perform a repair because there is no way to repair it without a recall.
While stopped at a stop light (depressing the brake), the vehicle lunged forward and RPM kept high. RPM went to normal in few seconds. It often happens (1 of 10 times depressing brake), yesterday mornig the car lost power on free way (vechicle speed was not able to pass 40 mph), it backed normal in the afternoon. Sent the car to garage, it can be repeated by shift to D, depressing both gas and brake pedals, quickly release gas pedal.
(sent to Ford) this letter serves to inform you of a serious mechanical defect. I drive a 2007 Ford Taurus sel [xxx] with approximately 162,500 miles. The car is in good shape and has regular maintenance. We also own a Ford mustang, Ford Focus, and Ford F-150. We have been regular Ford customers for years. Today I drove my car on the interstate for a few minutes before something was apparently very wrong. I sped up to merge with traffic and suddenly the car continued accelerating, even with my foot off the gas. I used the brake to slow down a bit, but it would not slow down enough. From there I began having a panic attack. I wasn't sure if I could get out of traffic without hitting someone and off the exit ramp. Without going into all the details, I managed to use the exit lane and somewhat safely stop the car at an abandoned gas station. Upon trying to bring the car to a full stop, I used the parking brake and put the car in park. The engine roared and the rpms skyrocketed to 4,000 before I was able to turn the car off. Had this not been a Monday early afternoon without much traffic on a sunny day, I don?T know if this story would have ended as well. I truly feared for my life and those on the road with me. It is clear after the fact that the cruise control linkage came off. (I have never used the cruise control in this car, including today.) looking at this I cannot imagine how Ford could design something so clearly designed to fail. When the gas is pushed, possibly in excess to enter a busy interstate, the plastic assembly is pushed to the point that it will eventually fail. I demand a full investigation of this so that no one else's life will be endangered as mine was today. I have yet to fully recover this highly emotional event. I would appreciate a copy of your investigative findings. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Takata recall I was driving 60mph and tried to set cruise control and took for off gas ABS the car kept accelerating fast. About 80mph I tapped the brake, cruise control light turned off and car kept accelerating and rpms were in the red. I pushed as hard as I could on the brakes and car kept accelerating past 85mph and I was now coming into 30mph zone and rpms were high and I tried to put it in neutral cause I didn't know what to do. The engine revved completely up with rpms and I finally just threw it in park in road and turned car off and called insurance for tow truck. My son said I had burnt my brakes.. unsure other than there was smoke from someplace under car. I got down and visually and looked for gas pedal to be stuck or anything and it was normal. Tried starting car and immediately turned it back off due to rpms in red. Happened 3 seperate times but mechanic never found anything wrong or what it was so my dad disconnected the cruise control wires or something with cruise control. Car idles now high and rpms run higher than normal. Nobody knows what to fix so I don't know what to fix.
I am very scared of my car right now and I feel like it is going to fall apart on me while I am driving it. The accelerator sticks an does not want to let go to slow down.
- Cleveland, OH, USA
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The contact owns a 2007 Ford Taurus. The contact stated that a burning oil smell was present inside the vehicle, causing her to have headaches while driving. The contact indicated the defect was caused by a leaking oil band gasket that was replaced three times in the past three years. The vehicle was repaired. The manufacturer was notified and no solution was offered. The failure mileage was 100,000.
The contact owns a 2007 Ford Taurus. The contact stated while driving 20 mph the vehicle stalled, causing him to have to avoid an crash. The contact was able to coast into a parking lot and then crashed into a cement parking chock. The vehicle was towed to a personal mechanic for diagnosis and the contact was still waiting for the results. The vehicle had not been repaired. The VIN was not available. The failure and current mileages were 120,000.
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- Chicago, IL, USA