This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down a paved two lane road the side airbag on the passenger side of our 2005 Ford Taurus deployed causing approximately $2000 in damage to the vehicle. The vehicle had 64,000 miles on it at the time of the incident and was taken to the local Ford dealer fremont Ford. The dealer analyzed the incident and decided the airbag deployed because the vehicle went into a skid. This was not the case as it was traveling down a straight two lane highway. We appealed the decision to Ford legal and was told since the vehicle was out of warranty there was nothing they would do. I argued airbags were not something you would expect to wear out and Ford should pay for the damage. Ford stated they were not aware of any problems with airbags on their vehicles and there was no appeal process to their decision.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA