This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driver of 2004 Ford Taurus braked hard suddenly. Although as front seat passenger I was belted and sitting properly, I was thrown forward, belt went around neck, choking me, resulted in immediate, headpressure, right arm & leg impaired, failed neuro test for balance. Er & md suggest tia occurred, problems remain, could improve. Belt tested by Ford, said was ok, would accept no liability for problem that occurred. Belt should not have gone around my neck. Have ridden as passenger in that vehicle many times. Believe Ford should be doing more testing, or accept responsibility for failure of belt to restrain me, and go around neck.
- Farmington Hills, MI, USA
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- Farmington Hills, MI, USA