This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Taurus. While driving on a decline, the contact depressed the pedal to accelerate, but the vehicle would not respond and rolled down hill. A local mechanic diagnosed that the trans-axle needed to be replaced. The dealer was notified, but did not assist the contact with the failure. The manufacturer was not notified. The failure and current mileage was 113,500. Updated 8/30/11
- Bristol, VA, USA
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- Bristol, VA, USA