The heater in my car failed. We called the Ford parts department and they told me it was a known problem that the cowl, relay and blower failed due to water leakage. We took the car in they said the cost would be $400 which I could not afford at that time. Now I have no choice winter is here and I need my heater working. There are numerous complaints about this problem its time Ford fixes the problem at their cost not ours! I've also been told that I need front ball joints my car failed inspection. This car is only two years old I shoudn't be having these major problems. I can't remember the exact month or day I took the car into westbrook Ford dealer but cost us $40 to tell me what I already knew the the blower didn't work because of water leakage.

- Limington, ME, USA

Blower motor for heat and air conditioning system no longer functioning, wet floor in passenger side, musty odor. Oem has fix under tsb but because the vehicle is outside of the 3/36 warranty they refuse to cover repairs.

- Charleston, WV, USA

The blow fan motor stopped working in my 2003 Ford Taurus. The dealer changed the part due to the fact it was covered was under a extended warranty. I had the same problem with my 1997 Ford E350 cargo van. I had to pay for my own repair that time. Why are these fans burning out on newer Ford vehicles? several people have told me of the same problem.

- Livonia, MI, USA

I had noticed some water leaking into the passenger side floorboard but could not determine it's source. Apparently, a cowl (I may be misspelling) was cracked and leaking into the blower motor which caused the blower motor to fail. The $400 dollar repair is hefty but I don't have much choice. With a Michigan winter right around the corner, a broken blower would be a huge safety issue as my windshield defrost won't work. The dealer said this is a common problem which sounds absurd for a car that is only two years old. Apparently, Ford has issued a technical service bulletin regarding this issue and developed a kit which solves the problem. They are aware of the problem and should not expect their customers to pay for an obvious design flaw which may compromise a passenger's safety.

- Grand Rapids, MI, USA

Recently I noticed that there was water leaking into the passenger side floorboard after a heavy rain. A day later, my air conditioning stopped working and I could hear a gurgling sound coming from the system. I took it to the dealership and they told me that they had to install a "rainhat" kit over the cabin filter to prevent water from leaking into the blower motor by way of the cabin filter. Well, the question becomes, why wasn't there anything there before? I went home and did some research and saw that Ford issued the following tsb regarding the issue: 14 of 53: Visibility:defroster/defogger system:windshield:blower bulletin date: Aug 2004water in the blower case or on the passenger side floor, an inoperative climate control blower motor, a motor that operates on high speed only, and/or a blower motor resistor failure. Vehicles built 5/1/2001 to 12/15/2003. Repair was $500. He's my concern. Ford must have known there was design flaw if they (a) posted a tsb and (B) developed a "rainhat" kit to solve this problem. Basically any owner that has a car built between those times will be doomed to pay this repair if they weren't lucky enough to have this fail before the warranty expired. I think that's absurd! I've talked with other owners and they were lucky enough to notice the leak before their blowers went out. The dealerships charged them upwards of $100 to install the "rainhat" kit. If I would have known that this was a problem I would have gladly paid $100 for the kit rather than $500. My dealership even admitted that this happens quite often, but they can't do anything about cost until Ford issues a recall. Again, this is a design flaw that needs to be addressed by Ford. I don't believe it's right for the consumer to have to pay for a product design flaw. The safety concern here is of course the windshield defogger not being able to operate.

- Lansing, MI, USA

I own a 2003 Ford Taurus and at 47,000 miles the fan blower went out! I had no heat being forced out of my vents. Now at that low of miles should it have went out so early?? I had a $500 repair bill after that because I was told my car wasn't running smothly and it needed to have emission cleaning done on it. That costed me another $80. In my personal opinion my car was running very smoothly and the motor was practically silent when running.

- Cumberland, WI, USA