CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
2.5
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was running fine. Next day, no heat. I had a mechanic backflush the line after which I was able to get some(very little) heat for about 1 month just to get me through the winter. Following year, I had to have the vehicle backflushed again. Same results, but now the ac is staying on with the vent on and I have no heat any where but at the floor boards and that is very little to none. A mechanic advised me that it is the heater core and will need to be replaced. Other complaints on the heater core sound to be a result of an incident I had: When I bought this vehicle, I had a problem within 30 days of ownership where water was leaking under the hood from outside. I was charged for replacing a faulty cowlick. The dealership told me that this problem would continue to happen weekly when the car got wet if the cowlick was not replaced. When I questioned how this was possible that I had this problem and they never had to replace this part before; I was told the vehicle never got wet while in their ownership, (open lot with no garages to protect vehicles from rain). I had to pay out of pocket to have the part replaced.
The heat/ac control on my 2002 Ford Taurus suddenly started working only on the highest setting, and the air is neither hot nor cold. After doing some research on the internet, I found that I am not the only person to have this problem. The floor on the passenger side front also becomes damp after washing the vehicle or a hard rain. I also have rust inside the blower motor itself, which I am suspecting is from the water leak.
1. driving in heavy rain, washing the car. 2. the blower motor resistor fails, usually within 2-3 weeks after replacement, causing the fan to work only on the highest speed. Because there is no air circulation, windshield fogging becomes a major problem on cold mornings or when driving in rainy conditions. To overcome this the fan has to run on the highest speed, but then the noise increases which makes the ride uncomfortable in the long run. Also the fast, constant blowing of air is distracting and unpleasant. 3. the resistor was replaced twice; this time will also replace the blower motor. The old parts are unavailable.
The contact owns a 2002 Ford Taurus. The blower motor stopped working and the driver was unable to use the defroster and heater. The blower motor stopped operating due to a manufacturing defect that allowed water to enter the motor. The contact was informed that this was a common problem. The motor was replaced, and the contact requested reimbursement. The current mileage was 54,000. The failure mileage was 40,000. Updated 08/31/07
- Sagamore Hills, OH, USA
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- Strongsville, OH, USA