CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
2.1
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
77,554 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Taurus. The contact was driving approximately 20 mph when the bolt snapped off of the wheel causing the contact to drive the vehicle to the side of the road, the contact also noticed that the vehicle was hard to maneuver after the bolt came off. A metal company tested the bolt and informed the contact that the bolt was made of decomposing metal. The vehicle was not taken to the dealer but to a personal mechanic for service. The approximate failure mileage was 155,108 and the approximate current mileage is 157,108 the consumer stated while driving he suddenly lost steering capabilities. Updated evoq 06/09/10. Updated 08/23/11.
Consumer noticed that the floorboard and mats were soaked and wet. Consumer was unaware from where the water was leaking. Consumer took vehicle to the dealer for inspection, and mechanic could not duplicate the problem. Consumer informed the mechanic that this problem occurred more than once, and had not been resolved. Cowl panel was warpped. Dealer replaced cowl panel and installed lip seal. Lug and plastic nuts holding hub cap stripped.
- Victoria, TX, USA
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- Hastings, MN, USA