CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
3.0
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
46,496 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 Ford Taurus SE was parked when I went to pull out of the space, the car made loud snapping sounds and was jolted, then would not move properly. I got out to check and the driver' S side front tire was flat. Put on the spare tire, and found a large gash cut into the inner wall of the flat tire. Found out that a broken coil spring destroyed the tire. Contacted two Ford dealers as well as their national customer service center, and was told that there was no recall on the 2002 Taurus, and they would not do anything to compensate me for the repairs, although I stated several times that this was a common and too well-known problem with the Taurus. I have yet to pay the repair bill, but know it will be around $400 for the replacement of coil springs and tire. I am saving my receipts and the defective coil in the hope that a recall will be ordered. Thank goodness this did not happen on the highway.
2002 Ford Taurus tire failure at about 17,993 miles with a 80,000 mile life: Left rear, Continental touring, P215/60R16, 94T. On inspection, no indication that I ran over anything. The tire failed around the rim section.
- Long Beach, CA, USA
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- State College, PA, USA