The contact owns a 2002 Ford Taurus. While having the vehicle serviced for routine maintenance by an authorized dealer the contact was told that one of the rear coil springs was fractured. Both rear coil springs were replaced. Approximately seven months later, the failure recurred on the front driver side coil spring. The vehicle was towed to an authorized dealer where both front coil springs were replaced. The failure mileage was 60,209 and the current mileage was 78,767.

- West Seneca, NY, USA

The contact owns a 2002 Ford Taurus wagon. The contact stated that the front drivers side coil springs fractured while. The vehicle was inspected by a dealer who informed the contact that he would need to replace the coil spring with a metal wrapped coil spring. The coil spring that failed was not metal wrapped. The vehicle was not repaired. The VIN was unavailable. The failure mileage was approximately 94,000. Updated 03/15/11 updated 05/02/11

- Brockton, MA, USA

The contact owns a 2002 Ford Taurus. While attempting to pull out of her driveway, the contact heard a loud bang and then she noticed that the front driver side tire was deflated. The vehicle was taken to the dealer where they repaired the front coil spring and strut. Approximately one year later, the contact was traveling approximately 60 mph, when she heard a loud noise and noticed that the passenger side tire was deflated. Both the dealer and manufacturer had not been notified. The vehicle had not been repaired. The current mileages were 190,000. The failure mileages were approximately 175,000. Bw updated 3/1/11 the consumer stated the repair was completed on Feb 9, 2011. The total cost was $270. For the strut, coil spring and tire. Updated 03/03/11.

- Brighton, MI, USA

The contact owns a 2002 Ford Taurus. While attempting to drive the vehicle, the contact heard a loud banging noise when she noticed that her front strut broke, causing the tire to shred. The failure was similar to NHTSA campaign id number 04V332000 (suspension:front:springs:coil springs). The contact did not inform the dealer. The manufacturer informed the contact that her vehicle was not included in the recall. The vehicle was not repaired. The current and failure mileages were approximately 120,000.

- Dayton, OH, USA

The contact owns a 2002 Ford Taurus sl. While the vehicle was parked in the garage she noticed that the front drivers side tire was flat. She also saw sharp objects from the coil spring all over the garage floor. The vehicle was towed to a local mechanic who stated that the front coil spring was broken and had punctured the tire causing it to go flat. The mechanic was replacing the coil spring assembly, the stabilizer bar, mounting bar and struts when the complaint was filed. The contact also had to replace the tire. The failure mileage was 145,157.

- Plainfield, WI, USA

The contact owns 2002 Ford Taurus. The contact was exiting a residential carport driving 2 mph when she heard a loud noise and the front passenger side tire burst. The contact was able to install the spare tire and discovered that the front coil spring had fractured and pierced the tire. The vehicle was towed to a local mechanic. While at the repair facility, the driver side tire also burst due to the spring piercing the tire. The vehicle was repaired and the tires were replaced. The approximate failure mileage was 107,000 and the current mileage was 108,019. Updated 06/24/11

- Loretta, WI, USA

The contact owns a 2002 Ford Taurus. When the contact parked the vehicle, the front passenger side coil spring broke and punctured the tire. The contact stated that there was no prior warning. The failure was not diagnosed or repaired. The VIN was unknown. The failure and current mileages were 58000.

- Erie, PA, USA

The contact owns a 2002 Ford Taurus. All four coil springs were broken on his vehicle. The right rear and left front tires were damaged by the coil springs. He repaired the vehicle. The manufacturer was called and stated that there were no recalls and offered no assistance. The failure mileage was 56,500. Updated 02/02/11

- Akron, NY, USA

The contact owns a 2002 Ford Taurus. While driving approximately 8 mph the front passenger side tire exploded. The contact stated that a coil spring punctured the tire and caused the failure. She changed the tire and was able to drive to her residence. The vehicle was taken to a local mechanic who replaced the front suspension assembly. She referenced recall 04V332000, suspension:front:springs:coil springs and stated that the recall was for the 2001 Ford Taurus. The VIN was unavailable. The failure mileage was 101,900 and the current mileage was 101,903.

- Colver, PA, USA

The contact owns a 2002 Ford Taurus. While driving 5 mph in reverse the front coil spring broke and punctured the driver's side tire. The vehicle was towed to a local mechanic. The mechanic replaced both front suspension assemblies. The vehicle was repaired. The contact referenced recall 04V332000, suspension:front:springs:coil springs and wanted to know why the 2002 was not included in the recall. The VIN was unavailable. The failure and current mileage were 120,000.

- Wallingford, CT, USA

The contact owns a 2002 Ford Taurus. While driving approximately 10 mph he heard a loud bang and the front end of the vehicle fell down. The vehicle was towed to an independent repair shop where he was told that both front coil springs had fractured. The vehicle was repaired. The failure mileage was 101,000 and the current mileage was 112,000. The VIN was unavailable.

- Stoughton, WI, USA

The contact owns a 2002 Ford Taurus. The contact was reversing at an unknown low speed when he heard a loud, abnormal pop. He then discovered that the front driver side tire was punctured by a broken strut. Upon further inspection, the contact discovered that the front passenger strut and both rear struts were fractured and severely rusted. The contact was informed by the dealer that his VIN was not included in NHTSA campaign id number: 04V332000 (suspension:front:springs:coil springs). The vehicle was repaired by the contact. The failure did not recur. The failure mileage was 89,000 and the current mileage was 90,000.

- Richmond, IN, USA

The contact owns a 2002 Ford Taurus. The contact stated the front driver side tire was flat. While attempting to replace the tire, the contact found that the front coil springs were fractured. The dealer replaced the coil springs. The failure mileage was 103,000 and the current mileage was 109,000.

- Wadsworth, OH, USA

The contact owns a 2002 Ford Taurus. While the vehicle was parked the front coil spring broke. The vehicle was towed to a tire repair shop. The local repair shop replaced the front coil spring, struts, the sway bar links and the lower ball joints. The approximate failure mileage was 79,687 and the current mileage was 80,500.

- Moorhead, MN, USA

The contact owns a 2002 Ford Taurus. While driving at approximately 25 mph, the front driver side tire experienced a blowout and the vehicle collapsed onto the frame. Upon further examining the vehicle, the contact stated the front driver side coil spring broke which pierced the tire. The contact called the manufacturer who advised him that there was not a recall on the failure for earlier model vehicles and he would have to pay to have his vehicle repaired. The vehicle was not repaired. The failure and current mileages were 144,008.

- Natural Bridge, NY, USA

The contact owns a 2002 Ford Taurus. While driving at 5 mph the contact began to smell smoke. Upon further inspection, the contact found that three of the four coil springs had failed. The dealer referred him to the manufacturer who advised there were no recalls and would not provide any assistance. The vehicle was not repaired. The failure mileage was 87,000.

- Sault St. Marie, MI, USA

The contact owns a 2002 Ford Taurus. While driving at 40 mph, the contact heard a popping noise when turning. The contact stated that when she arrived at her destination, she noticed that the front driver side coil spring had broken. The contact called the dealership and the dealer stated that they would not assist with repairs costs as the vehicle was no longer under warranty. The vehicle had not been inspected or repaired at the time of the complaint. The current and failure mileages were approximately 150,000.

- Townsen, MA, USA

The contact owns a 2002 Ford Taurus. As the contact was attempting to move out of the driveway, he heard a loud clanging noise. The contact noticed that the tire was flat and was advised by aaa that the right spring clip had broken loose. The vehicle was towed to an authorized dealership where the contact informed that the vehicle was not included in any recalls and he would be responsible for repair costs. The vehicle was being repaired at the time of the complaint. The current and failure mileages were approximately 94,000. Updated 11/29/10 the consumer was informed that the right front spring had rusted loose, which caused the frame to collapse onto the tire, blowing out the tire. The consumer has since traded the vehicle. Updated 12/08/10

- Bedford Heights, OH, USA

The contact owns a 2002 Ford Taurus. The contact stated that the front passenger coil spring snapped and punctured the front tire. The contact installed the spare tire. The vehicle was not repaired. The manufacturer was contacted but would not provide any assistance. The failure and current mileages were approximately 80,000.

- Pemberville , OH, USA

The contact owns a 2002 Ford Taurus. While driving at approximately 5mph, the contact heard an unusual noise and noticed that the vehicle suspension was sitting lower than normal. The front drivers side coil spring had also broken. As a result, there was also a dent in the front drivers tire. The manufacturer advised that the vehicle was not under recall and would not provide any assistance. The vehicle was not repaired. The failure and current mileages were 98,500.

- Bethlehem, PA, USA