CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
61,400 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter had an accident in a 2002 Ford Taurus SE where she impacted a concrete barrier head on and hard enough to total the vehicle which was owned and insured by me. The worse of the impact was on the drivers side front end. Only the passenger airbag deployed with no one seated there, but her drivers side airbag did not deploy at all. This resulted in a concussion and facial lacerations and bruising when her face hit the steering wheel. The seat belt restraining system failed to act properly to protect her from this injury. I have contacted Ford, but they don't care and they advised me that this is how it is designed to work. So it's acceptable to Ford that their restraining system allows injuries? I hope that she does not suffer from brain trauma and I hope that the wound heals with minimal scaring. This is unbelievable. If there is a class action suit involved, I would like to participate.
When traveling between 50 to 60 mph, another driver made a U-turn directly in front of the consumers vehicle. The consumer had no choice but to hit the other vehicle. Upon impact, the driver's side airbag deployed, but the passenger's side air bag did not deploy. The point of impact was on the front passenger side. The mechanic stated that the air bag problem was due to the faulty seat belt.
- Dover, TN, USA
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- Washington, DC, USA