CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
2.7
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,290 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Taurus. On 10-05-05 he took vehicle dealer for a routine fuel filter change. On Saturday 10-08-05 the car would not start. He saw a puddle of gas by the right rear wheel. He got down and looked under the car, and saw the hose that goes from the tank to the filter loosened. He pushed it back on. But on 10-10-05 he went to a gas station to have a mechanic look at it. The line came off the front of the filter was on, but the line coming from the gas tank on the rear was about to come off again. The mechanic pushed it back on securely. He drove the car home and called the dealership. That same day the line came off again. (from the gas tank to the filter). He put it back on and drove out to the dealer. When the mechanic came out the car would not start. The gas was pouring out again because the line had come off again. The mechanic went and got some new clips and put the new clips on. He has not had the problems since the clips were put on. He is not sure if this is a defective part or if maybe the mechanic that originally replaced the fuel filter did not properly follow Ford's procedures.
The smell of gas was light at first but kept getting stronger. I finally took the car to a certified repair station. The serviceman said that the gas line was mounted so close to the exaust system that the gas line melted and started leaking. He said that if I had waited any longer, the gasoline leak may have caught on fire.
2002 Ford, Taurus SE 4 door. Every time vehicle was started consumer smelled gas. Vehicle was taken to a garage where mechanic discovered that gas line above catalytic converter had been rubbed until it began to leak. Gas line was made of something other than metal. The consumer said that his mechanic had same type vehicle and was also smelling gas. The mechanic refused to use Ford parts to fix problem. The mechanic rerouted the gas line around catalytic converter using metal line for the gas line. Consumer still has gas line that was replaced, consumer will send line to ODI. Consumer wanted a refund from Ford due to the poor location the fuel line was in.
- Ellsworth, IL, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Milwaukee, WI, USA