CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
3.7
definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,733 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Ford Taurus almost got on fire on 11/2/11. There was gray smoke and horrible burning smell coming out of the front of Ford car. Called the police dept, they came and found a belt broke.... if it were not for the police persons that came to let me know what the problem is and what to do, along with the fact (and luck) I had that I was not driving on the street with speed, the entire vehicle could have caught on fire and produce even more damages for myself and anyone that could be around. Ford, tk, and Firestone has the details of.. all problems on this vehicle and what has been repaired....update 01/20/12 the serpentine belt broke. The consumer also stated the suspension system needed to be replaced. Updated IVOQ 03/07/12
2002 Ford Taurus with broken rear coil springs and other problems. Consumer states the coils springs broke, tires are wobbling, and the belt tensioner lost power steering.
While driving vehicle shut down. Consumer was able to restart vehicle, and drove it to the dealer. Mechanic informed consumer that the problem could not be duplicated. Consumer advised the mechanic that this problem occurred more than once. Mechanic determined that a lifter and pulley belt had been replaced.
- Harrisburg, PA, USA
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- Port Saint Lucie, FL, USA