CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
23,704 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated the hub bearings on the right wheel in the front were bad, had to replace them three times. On 8-22-05 a garage told the contact the wheel was getting ready to fall off. They had not taken it back to the dealer. She heard a noise like a rubbing, grinding sound and the noise got worse. The noise occurred at speeds of 10 mph and above. Also the engine light was coming on, and they had to replace the feedback sensor to the engine. The vehicle would stall while being driven. The dealer replaced the fuel tank and pump. The vehicle could not be started. The dealer replaced the battery. Two ball joints, one inner tie rod and left side axle shaft were replaced.
Ford issued a recall on its 2002 Ford tauraus vehicles for updating the computer systems. After the computer systems were updated I was told that I need to purchase a new oxygen sensor to keep the light from coming on again. I asked if this was a part of the recall and the dealership stated no that is was something different. Well the same exact thing happened on my father-in-laws 2002 Ford escape. I took it in and was told the same thing. I asked again if it was part of the recall and they assured me that it wasnt. I think they are wrong. Well about a month later the car started accelerating on its on and jumping out of gear. This could have caused and accident but thankfully no one was in front of us at the time. Then the battery on it drained down so far that the big jump box at the dealership couldn't even fix it and we had to purchase a new battery. I'm not sure of the exact date of the incidents.
Reportedly a parked and unoccupied 2002 Ford Taurus [xxx] ignited. Police investigation revealed the positive battery cable at the battery end was stiff and apparently caused a fire. Three vehicles and a building were damaged. Updated 07/24/2012 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Parsippany, NJ, USA
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- Inkster, MI, USA