CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,250 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Taurus. The contact stated that while driving approximately 5 mph, the vehicle suddenly accelerated on its own. The accelerator pedal also depressed to the floorboard. The contact depressed the brake pedal but the vehicle would not stop. The vehicle crashed into a communication box, went air bourne, and came to a stop after landing. The vehicle was towed to the dealer for a diagnostic test. The technician was unable to diagnose the failure. There was a recall under NHTSA campaign id number: 02V266000 (service brakes, hydraulic:pedals and linkages) that may be related to the failure. The manufacturer was made aware of the failure and stated that the VIN was not included in the recall. The vehicle was repaired. The approximate failure mileage was 105,000. Updated 9/10/12
The contact states there is a NHTSA recall, campaign 02V266000 regarding the brake pedal and linkages. The vehicle has the same problems as indicated in the recall; however, it is not included in the recall due to the VIN. No repairs have been made.
Consumer advised that when attempting to depress brake or accelerator pedal will depress both simultaneously. This is due to their close proximity in design.
Depressing brake pedal after removing foot from accelerator, vehicle continues to accelerate. The lower the brake pedal, the faster the accelleration. Twice at stop signals I was able to put the car into park; when moved to drive, all was normal. On Sept 7, in marietta ga, I was unable to move transmission into park. As the car was moving very fast. From a distance of 40 to 50 feet, car climbed an earthen embankment, over large shrubs. It stopped when top was reached. I was able get into reverse and back down. A service man at the marietta Ford dealer said car was driveable. And that this happens all the time as the brake and accelelrator pedals are close. When the damage repaired in St. Louis, it was more extensive than the adjustor had estimated. This same problem occurred as I was driving to my home from the repair shop. Scary!
- St. Louis, MO, USA
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- Port Deposit, MD, USA