CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
Today, I talked to a Ford Dealer and was told that they had had many complaints about this problem with the 2002 Taurus but no recall on it has ever been issued. This really is a manufacturing defect and Ford should take care of it without hesitation. The dealer also told me that it has someone come in to look at the issue, the cost would be $70.00 just to look. this person does not work for Ford by the way so that tells me that Ford Service departments are not equipped to handle these issues.
A D V E R T I S E M E N T S
Today, I talked to a Ford Dealer and was told that they had had many complaints about this problem with the 2002 Taurus but no recall on it has ever been issued. This really is a manufacturing defect and Ford should take care of it without hesitation. The dealer also told me that it has someone come in to look at the issue, the cost would be $70.00 just to look. this person does not work for Ford by the way so that tells me that Ford Service departments are not equipped to handle these issues.
- Betty H., Brunswick, OH, US