CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
10.0
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
17,947 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sept 18, 2001 we purchased a new 2002 Ford Taurus. In one day radiator hose popped off. Thirty days after the firs repair the hose popped off again. The dealer wanted to replace the engine to correct the problem. On 10-29-01 the car started to make a hiss noise and smoke would come from the front end when it was parked or turned off. The vehicle was taken to the dealer dirks motors. They asked if the could replace the engine again and we said no. We left the car and they told us they would let us know but we did not hear nothing from them, when we would call to ask them what was going to happen they did not know at all. On 11-5-01 the car was returned to us and with leaving the service center and not being less then 20 miles from akron, Iowa the car got hot and started to smoke and I called dirks service center on my cell phone and told them I was bring it back and this time I wanted the car replaced no questions.. but the car was taking back and they looked over it and they did not call us at all while it was in service, we called everyday to see if they knew what was wrong with it and the funny thing about it was the car was at dirks motor Inc from 11-5-01 to 11-16-01 and they could not find nothing wrong. On 11-16-01 this would have been the 4th time this car had been serviced and it was getting old.. on 12-27-02 the car started the hissing noise and short cuts on and the cd player stopped working and that was it.. I called the Ford company at 1-800-392-3673. While talking with the call center they called dirks service center and edu'd them to have the cd player replaced and look at the engine. This car has been service for the same issue more then 3 to 4 times.. we wanted the car replaced.... we rec'd a call back from Ford call center (natalie) and she edu'd to me they were going to order a new cd player and have the car looked at to see about getting the car replaced. Steve irwin afitchboy1@iw.net P# (605) 761-0268
I rented a 2002 Ford, Taurus from Feb. 22 to March 8, 2002. The cigarette lighter pops completely out and falls under the passenger seat. This can cause a fire and it can cause a serious accident if the driver tries to find it while driving. I tested this lighter over 10 times and this happened everytime.
- Brooklyn, NY, USA
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- Elk Point, SD, USA