CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
2.9
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Ford Taurus. The contact stated that he received notification of NHTSA campaign number: 03V087000 (visibility) however, his VIN was not included in the recall campaign. The contact also mentioned that he had been experiencing the same problem that was listed on the recall, in which the blower motor was retaining water and caused the motor to fail. The vehicle was not diagnosed or repaired. The failure mileage was 60,000.
This is an apparent problem with many of the Ford tauruses where the heater just stops working. Each time it stops working it seems to cost over $2,000 to fix the issue. The actuator motor, the heater core, and the blower door all continue to be affected. Even after repair it seems that it will only work for about 1 year before it needs to be fixed again. Just outside of the warranty period. We have replaced the heater system 3 times and it just did it again. Research on line shows that this is a significant issue with many of the Ford products that use the heater set up like the Taurus. It may also include the for F150 truck with a similar problem.
- Burke, VA, USA
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- Winston-Salem, NC, USA