This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since I've owned the car the transmission on the dash has been off meaning... to put it in drive it has to say 1 St. On the dash reverse is where drive is or D.... yesterday I came to a stop sign and there was a huge thunk and I could not drive the car had froze then after messing with the shift arm it went thunk again and I got it home but cant drive any farther..I also have had electronic problems since I got it one dash lights inside wont work next day blinker next day radio next day head lights.... and the front end thunks when driving and is not connected to the road...it feels
My high beam light indicator is on but the low beams are on. When I push the switch to turn my high beams on they turn on but the light indicator turns off and when switch my high beams on my speedometer starts kinda working, otherwise it doesn't work at all.
The contact owns a 2001 Ford Taurus. While driving approximately 35 mph, a popping noise and a foul odor emitted from the vehicle without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the coil springs failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. The VIN was not available.
The contact owns a 2001 Ford Taurus. While the vehicle was at the dealer for routine repair, the rear and front coils springs were found to be exposed and fractured. The manufacturer stated that the VIN was not included in NHTSA campaign number: 04V332000 (suspension). The vehicle was not repaired. The failure mileage was 118,000. Updated 10/26/16
The contact owns a 2001 Ford Taurus. While driving approximately 30 mph, there was an abnormal noise coming from the front passenger side of the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the front coil springs needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the VIN was not included in NHTSA campaign number: 04V332000 (suspension). The failure mileage was 149,341.
- Stillwater, MN, USA
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On 5 15 2015, 2001 Ford Taurus with 32K miles was taken in for an alignment at a local auto repair business. Mechanic observed the rear drivers side spring was broken and had damaged the tire. After further research, this is a common defect for this vehicle and year. There is a NHTSA recall for the front springs for vehicles in specific states, however recall does not apply to rear springs or suspension as of May 2015. On NHTSA safety complaint website, documentation has been submitted indicating at least two deaths have been linked to the failure of the rear springs.
The contact owns a 2001 Ford Taurus. The contact stated that the front passenger side coil spring fractured. In addition, the contact discovered that the coil spring punctured through the front passenger side tire. The contact stated that the VIN was included in NHTSA campaign id number: 04V332000 (suspension) but the dealer refused to perform the remedy on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
The contact owns a 2001 Ford Taurus. The contact stated while driving approximately 70 mph, the rear suspension fractured. The vehicle was taken to an independent mechanic for diagnosis. The technician stated that the rear suspension needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,330.
As I was traveling the rear spring snapped and started to gouge into the tire and cut the tire on the top corner sidewall where the steel belts are now showing also heated up so fast that I was not able to take off the lug nuts of the tire to see what was wrong. This is a common problem according to multiple Ford dealership service advisors and it could be fatal if the tire explodes. Ford claims there is not enough complaints to order a recall for a potential fatal flaw in the car.
I was driving car at the speed of 40 and suddenly some sound came from left wheel. I saw around and found spring coil broken and that coil is rubbing the tyre.
The contact owns a 2001 Ford Taurus. The contact was driving 25 mph and heard a loud bang. The contact began to smell a burning rubber odor and merged off the roadway to inspect the vehicle. The contact found that the rear driver's side coil spring was fractured. The vehicle was towed to an independent mechanic for inspection but no diagnosis for the failure was determined. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000. Updated 03/05/14
While driving my 2001 Ford Taurus ses today at city speeds (30 mph) I heard a very loud metallic clanking sound. I drove straight home and we put the car on the lift to inspect. We found the front left coil spring was broken from what appears to be rust/corrosion. We live in Illinois & called Ford to see about the recall (04V332-4235) and how to go about repairing this. The agent checked our VIN and told us that our car did not qualify for this recall despite having been produced in the Chicago manufacturing plant, which is one of the plants involved in the recall. Our tire was very close to being shredded by the broken spring and could have caused a very serious accident. I believe our car should be a part of this recall and stated to the Ford agent that I was dissatisfied by the apparent runaround I was receiving. I requested a formal complaint to be made, and he stated he would place my complaint in their database. If he actually did, I have no idea. All cars produced in the time frame at the Chicago plant should be included in this recall. I will not buy another Ford product again due to this issue.
During multipoint inspection dealer found rear springs broken total cost of repair $572.58. Your data base shows this has been a defective part issue and no recall. Local dealer not aware of rear spring issue.
The front, left coil spring broke leaving a jagged edge that shredded the tires sidewall when the car was put in reverse. I do not know exactly when the spring broke, but I was driving on the freeway prior to parking the vehicle. Had this happened on the freeway, the results could have been disastrous. The tire that was shredded was a near new studded snow tire. The total cost to repair the suspension and replace the tire will be about 400 - 500 dollars.
The contact owns a 2001 Ford Taurus. The contact stated that the driver was driving 45 mph when the front driver's coil spring fractured. The vehicle was taken to an independent repair shop and the coil spring was repaired. An authorized dealer was then notified and stated that the vehicle was no longer covered under the recall associated with NHTSA campaign id number 04V332000 (suspension:front:springs:coil springs). The manufacturer offered no assistance. The failure mileage was 105,000...updated 09-19-12 updated 09/20/2012
Front passenger coil spring fractured. This was an item that was covered by recall 04M04. The fix was to install a cheap plate to prevent the coil spring from puncturing the tire when it cracks. The recall included a prevision to replace a broken spring if the vehicle was in service less than 10 years or less than 150,000. I am disappointed that the corrective action was not to fix the coil spring itself before it would break.
We were pulling into a parking lot when we heard a loud "klunk". from that point on we always heard during left turns. The next day, I had my mechanic look at the car and the rear springs had broken. He said that it was good to get it in. $600 bill. This needs to be a recall! people have died.
The contact owns a 2001 Ford Taurus. The contact stated that the vehicle exhibited an abnormally loud noise while reversing. The contact inspected the vehicle and found that the driver and passenger side front coil springs were fractured. The vehicle was not taken to the dealer. The manufacturer advised the contact that there was a prior manufacturer's recall for the coil springs but the recall has since expired. The VIN was not available. The vehicle was not repaired. The failure and the current mileage was 500,000.
While driving on a city road my 2001 Ford Taurus had a blowout on the lr tire. The coil spring was broken in several places which caused part of the spring to gouge the inside wall of the rear tire. Had to replace both rear coil/shock assembly in the vehicle.
A D V E R T I S E M E N T S
- Santa Rosa, CA, USA