This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving 25 mph, straight & smooth when rear coil spring snapped puncturing tire & hit garage before stopping. Part replaced at my expense at a dealer. Part is not available. Real safety issue here and could have been bad if it happened while highway driving. Ford should have extended the warranty on these springs like they did on the front ones. The front coil spring also snapped on this car earlier in the year.
At 50,000 miles, the drivers' side rear coil spring broke and punctured rear tire. I replaced both rear coil springs as well as worn struts and bought two new tires. I did not keep the old parts.
Driving down the high way and the back coil spring broke and punctured my tire. I called Ford dealership to see if on recall like the front coil springs and they are not. I had to pay to get replaced along with the tire.
On 12-14-06 I was sitting in my 2001 Ford Taurus when both springs broke I took the car to dealer where they replaced both rear springs struts and mounts. Luckily, I was not driving the car at that time. Dealer said these were not covered on the recall only the front springs.
- Blasdell, NY, USA
Search CarComplaints.com for these popular complaint phrases...
: the contact stated the vehicle presented problems with the rear coil springs while driving various speeds. The vehicle was taken to an independent mechanic shop, who determined that the passenger side rear coil springs failed and needed to be replaced. There were no further repairs made. The contact encountered many complaints in regards to this matter # 10076221 regarding: Suspension: Rear: Springs: Coil springs. Updated 12/18/2006 -
On my 2001 Ford Taurus during an annual state inspection (Nov. 14, 06), the mechanic found a fractured rear suspension spring that was very close to cutting the rear tire. Both struts needed to be replaced.
: the contact stated the rear driver side coil springs fractured, puncturing the rear driver side tire, while pulling out of a parking space at 10 mph. The rear coil springs were replaced by an independent mechanic. The contact received a recall letter about the front coil springs. The dealer or manufacturer were not contacted in regards to a possible recall on the rear coil springs. There were several complaints on this matter via the NHTSA website about the suspension: Rear: Springs: Coil springs.
Broken driver's side rear coil strut spring, on 2001 Ford Taurus. Just missed hitting tire. You could see corrosion through coil spring. Was noticed while repairing rear sway bar end link which was also broke from corrosion.
: the contact stated while driving various speeds, there was a rubbing noise coming from the rear end. The vehicle was inspected by an independent repair shop who determined both rear coil springs were fractured and needed to be replaced. The manufacturer was not alerted. As the rear springs were being replaced, it was discovered that the stabilizer link was broken as well. Updated 11/08/06.
: the contact stated while driving 35 mph on normal road conditions, the vehicle drove low in the back and a tire rubbing sound could be heard. The vehicle was taken to an independent mechanic who upon examination, determined that the rear coil springs and the struts needed to be replaced. The mechanic replaced the springs and struts. The contact noticed other similar complaints on the NHTSA website.
: the contact stated during a vehicle inspection, the rear coil springs failed to pass. The dealer determined the recall #04V332000 concerning the front coil springs did not include the rear coil springs.
Ref: NHTSA action # EA06002. I'm contacting you on behalf of my aunt & uncle who do not have internet access. On 10/13/06 they took their 2001 Ford Taurus with 29,306 miles to a reputable Ford dealer in Chicago for an oil change. The dealer found that both rear coil springs had broken and both rear tires were being gouged. The car was repaired at a cost of slightly less than $700. The car is well maintained, kept in a garage and is not abused in any way. Documentation can be supplied if you want it.
: the contact stated while taking the vehicle to the dealer for brake service, the mechanic noticed the rear coil springs were severely damaged and needed to be replaced. There were no prior warnings of damage to the rear coil springs. The dealer replaced the rear coil springs and expressed that they have noticed similar problems with vehicles of the same year and model. The manufacturer was contacted, and determined that nothing more could be done since the vehicle was already repaired. Complaints have been made for this component on the NHTSA website one of the ODI #'s was 10076221. There were 123 results. Updated 11/30/06.
Rear coil spring snapped, front coil springs were replaced due to recall in 2004 which Ford Motor Company paid for but now will not pay for defective rear coil springs to be replaced, dangerous situation while driving when springs break.
Car taken in to mechanic and was informed that the rear suspension coils were broken and could potentially lead to a tire puncture which could cause a serious incident. Mechanic said he believed there was a recall on this matter and suggested we investigate this hazard further.
There is a recall on the front coil springs of my Taurus. My mechanic has also found that both my rear coil springs are broken causing the vehicle to handle improperly. Also I was advised not to haul anything in the trunk until they are fixed.
Vehicle taken in for routine inspection - technician discovered rear suspension coil spring broken. Both rear springs and associated hardware replaced at full cost of around $600. This is clearly a materials defect impacting vehicle safety, having failed in only 5 years. Vehicle driven in northeast us.
A D V E R T I S E M E N T S
- Holley, NY, USA