This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear coil spring broke and punctured tire. The mechanic said that he sees this problem frequently with 2001 Taurus models. Rear tires and coil springs needed to be replaced. There was no crash, but there could have easily have been. This car was purchased to be a safe family car to Transport an infant-the consequences of this failure could have been very severe.
The contact owns a 2001 Ford Taurus. When the contact took her vehicle to the dealer to have the tires rotated and balanced, she was informed that the front and rear coil springs were broken. The dealer replaced the front coil springs at no charge, but would not replace the rear coil springs. The cost to repair the rear coil springs is $185.64 plus the $59.99 alignment. The purchase date was unknown. The current and failure mileages were 79,900. The consumer stated feels Ford should reimburse all consumers for rear coils springs and alignment. Updated 09/18/07
2001 Ford Taurus, passenger rear coil spring broken. Caused stabilizer link damage, tire damage. One year ago a front spring broke and was replaced under recall by Ford. This is the same problem/defect and Ford should stand behind this as it did the front spring defect.
The front left coil spring on my 2001 Taurus broke in June 2006. Today August 28, 2007 the left rear coil spring on my 2001 Ford Taurus was noted that it was broken by my regular mechanic. Fortunately nobody was in the vehicle or that it did not cause injury but this could be a major problem and by the looks of the number of other complaints this is a very common problem.
- Ann Arbor, MI, USA
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I noticed a noise after tires were rotated. I asked to have it looked at during 90,000 mile maintenance. Both rear coil springs on 2001 Ford Taurus broke. Rear driver side tire shredded as result of broken coil. Had to have both rear coils replaced, and buy two new tires for vehicle.
The contact owns a 2001 Ford Taurus. The vehicle was taken for state inspection and they stated that the rear coil springs broke. The coil springs and shock absorber were replaced. There was a recall for the front coil springs (NHTSA campaign # 04V332000). The current and failure mileages were 48,325.
Driving along a smooth road, car was jolted with a loud bang. I discovered the front passenger side coil spring fractured, leaving part of its base in the strut mount. Second coil spring to fail on this car. Passenger rear also failed, one year ago.
The contact owns a 2001 Ford Taurus. While driving 50 mph, the front and rear coil springs fractured. The service shop replaced the rear springs in the latter part of 2006. The contact stated that the failure sounded as if a stone had struck the undercarriage of the vehicle. The current and failure mileages were 100,000. The consumer stated the front and rear coil springs broke in a relatively short period time. The front coil springs in the front didn't just break in one place, but in two places. The front strut mount was also punctured and had to be replaced. Updated 08/16/07.
The contact owns a 2001 Ford Taurus. While driving 35 mph, the contact heard a loud rubbing noise coming from the rear of the vehicle. The vehicle was taken to the shop and it was discovered that the rear springs failed and punctured the tires. The contact spoke with the manufacturer requesting assistance with the $1,300 repair cost, but was denied assistance. The current and failure mileages were 43,000. The consumer stated replaced 2 tires were needed 4 were bought, both sets of springs, struts, mounts. The dealer stated the left rear brakes seem to be hanging. Updated 08/07/07
The contact owns a 2001 Ford Taurus. The contact heard an unfamiliar noise while driving. He stopped the vehicle and noticed that the right rear spring was puncturing the tire. The vehicle was towed to a Ford dealer and diagnosed as needing the rear springs replaced, in addition to the rear right tire. The current and failure mileages were 48,000.
On 7 June 07, the left rear coil spring on my 2001 Ford Taurus SE broke and contacted the tire, rubbing the inside of the sidewall almost completely through.
The contact owns a 2001 Ford Taurus. While driving in reverse at 2 mph, the contact heard a noise and drove the vehicle home. The contact found that the rear coil spring created a hole in the left rear tire. The vehicle is currently at the shop. The current and failure mileages were 80,000.
The contact owns a 2001 Ford Taurus. The contact noticed that the vehicle was lower on one side in the rear. He jacked up the vehicle and discovered that the rear driver side coil spring had failed and was puncturing the tire. He spoke with the dealer who stated that the vehicle is not under recall. The weather conditions were partly sunny. The current and failure mileages were 116,000. Updated 07/19/07.
Large bang noise on moderate (normal) braking to stop sign. Vehicle was taken to local Ford dealership for inspection. Found 2 fractured rear coil springs as well as two tire severely grooved on interior of sidewall. Replaced two springs, as well as two rear tires. Previous tires were about a month old.
2001 Taurus: The spring on the ear driver's side wheel broke and destroyed the tire. Ford knew that the springs installed on this type of vehicle were prone to breaking, and even had a recall relating to this exact problem for the front wheels. I didn't understand how it was determined that there was a problem with the springs, but failed to replace all the springs during the recall. When I contacted the dealership I was told that they were surprised that there was not a recall on the rear springs, and that they thought that there should have been a recall.
A D V E R T I S E M E N T S
- Manitowoc, WI, USA