Consumer was not notified of the December deadline for the spring shield NHTSA recall 04V332000.

- Tuckerton, NJ, USA

Manufacturer's recall 04S17 for the front coil spring was issued in August 2004, and dealer stated they still did not have the parts available.

- Freeport, ME, USA

2001 Ford Taurus, I was turning into my home driveway, when the front left strut spring broke (drive is typical Suburban drive, no remarkable bumps or turns). The action caused the broken piece to sheer the tire from the wheel in one revolution of the wheel. The tire peeled out from under the wheel (as I was in a slow speed right-hand turn >10mph)and I lost control and ability to safely stop.the car fell to the ground (on it's frame) as the suspension had given way and the tire had lost all shape. The car is currently in the shop for repair and it is unknow the total damage to the vehicle, nor the intention of the manufacturer. I can only imagine what would have happened to this vehicle part failed at speed! that is my reason for contacting you, others need to know!

- Cincinnati, OH, USA

Consumer received recall 04V332000 concerning front coil spring, and contacted his local dealer who advised the consumer to wait until something happened before bringing the vehicle in.

- Mckeesport, PA, USA

Recall number 04V332000: Consumer has been waiting to be contacted since October for the recall part. However, the parts still have not arrived. The consumer has been calling the dealer and manufacturer for sometime now, and have not received any results.

- Normal, IL, USA

Dealership wanted to charge the consumer to inspect the vehicle before performing front coil spring recall 04V332000 repairs.

- Henderson, NV, USA

Consumer received NHTSA recall 04V332000 concerning coil springs in August of 2004.when contacting deale she was told that they would get back to her upon arrival of parts. Four months has past and dealer still has no parts.......consumer called dealer on December 15, 2004 inquiring when the parts will be in. Was told wouldn't get the parts until the end of January 2005.

- Columbus, NE, USA

Consumer received recall 04V332000 concerning front coil springs. No parts were available. Service manager walter. Front driver's side tire exploded while driving. Firestone, FR440, P215/60R16.

- Cleveland, OH, USA

Notification for recall 04S17 safety exists in certain 1999 through 2001 model Taurus and Sable vehicles. Recall# 04V332000.

- Paterson, NJ, USA

Notification recall 04S17 safety exists in 2001 Taurus, front spring rusted through and snapped off piercing the tire. The consumer was told that her extended warranty did not cover the repair. The consumer saw a recall notice on the internet for the same problem and requested a refund. Campaign id number : 04V332000. The consumer stated that Ford used faulty parts that resulted in additional expenses. Several days later, the consumer received a safety recall in the mail after being told the coil springs were not on recall it was just a customer satisfaction issue.

- Crystal Lake, IL, USA

The consumer received a recall notice(04-V33-2000) regarding the coil spring, however there were no parts available.

- Poolesville, MD, USA

Front coil spring punctures tire. Consumer started the vehicle and put it into reverse and heard a loud pop. The front right tire had popped.

- Leonardsville, NY, USA

While driving, the coil spring fractured and caused one of the tires to go flat.

- Delevan, NY, USA

The consumer indicated that it is taking an unreasonable amount of time having recall 04S17 repaired. The recall is for the front coil springs. *

- Meadville, PA, USA

Consumer received recall 04V106000. Dealer stated that if they performed recall repairs it would mess up the alignment. However, consumer was included in the recall, and did not get the repairs done. Also, consumer was told by the dealer that Ford would not pay for the alignment if they did the repair on the coil spring. Struts were replaced instead of recall issue. Consumer was made to pay the bill before vehicle would be released.

- Albany, WI, USA

Front coil spring malfunctioned. A recall was issued. However, the part will not be available until December.

- Meadville, PA, USA

After receiving a recall letter, the consumer made contact with the dealer and was told that the parts will not be in until December.

- Chicago, IL, USA

Consumer received, NHTSA recall campaign 04V332000 regarding coil spring. Dealership still does not have the parts available to conduct recall repairs. Dealership telephoned operator, indicated to the consumer that management gave instructions for dealer to tell consumer that if the coil spring was not broke they won't replace it.

- Oklahoma City, OK, USA

While driving at 35 mph consumer heard a loud noise coming from the rear. Vehicle was taken to the dealership, and technician replaced the rear coil spring and the tire at consumer's expense.

- Forest Lake, MN, USA

The dealership was unable to perform the front coil spring recall 04V332000 repairs because the parts won't be available for 3 1/2 months.

- Bloomfield Hills, MI, USA