This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact stated that before driving the 2001 Ford Taurus ( he proceeded to fasten the passenger's side front seat belt, but the seat belt would not retract enough to fasten. The webbing was out, far enough to restrain a passenger in the seat safely. The contact will pay to repair the seat belt because Ford stated they would not.*
Contact stated the passenger rear seat belt locked inside the retractor and could not be used. The consumer stated it did not seem to be twisted. The driver's side rear seat belt will come out, but will not retract. The consumer has contacted Ford, but they have not remedied the problem. The consumer have to replace the buckle assembly on the passenger side front seat at his expense. The service dealer will not look at the vehicle without charging the contact. The manufacturer informed the contact that they would call him back in two days, but he has not heard from them. He contacted them on July 29, 2005.
The consumer had a concern that both frontal seat belts will not retract from the retractors. The dealer informed the consumer that the parts was not covered under a manufacturer recall. The right seat belt would not retract from the retractors and the left seat belt would lock up and would not retract. The front passenger side seat belt was locked and the driver's seat belt would intermittently lock up when trying to uncoil. The part was worn.
My wife while driving a rental 2001 Ford Taurus on ventura freeway attempted to brake at some point, the brake pedal went to the floor she exited the freeway at off ramp and crashed into a concrete retaining wall.both air bags did not deploy, my wife's shoulder harness gave way, resulting in massive injuries to my wife and serious injuries to my 2 daughters which after surgery had to be redone on one of them.
- Morgan, NJ, USA
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ABS operated poorly. When the brakes were applied vehicle did not come to a stop immediately. Vehicle moved about 50 feet before stopping after brakes were applied. Consumer took the vehicle to the dealer and no work was done. They charged the consumer, and kept the vehicle for an extended period. But when the consumer picked up the vehicle, the consumer was assured that the work was done. Then, consumer took the vehicle to Goodyear, and consumer was told that nothing was done to the vehicle. Ak the consumer stated the drivers seat belt did not retract and the passengers front door was hard to open from the outside.
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- Whitesburg, KY, USA