This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Taurus. The contact stated that while traveling an unknown speed, the drivers side and front passengers side air bags deployed without any warning. The contact mentioned that an unknown substance emitted from both air bags. The contact was able to merge the vehicle over to the side of the road. The vehicle was taken to an authorized dealer for further diagnosis and inspection. The dealer indicated that codes were cleared. The module was sent to the manufacturer who later determined that there was no failure. The manufacturer stated that the legal analysis indicated that the supplemental restraint system was not defective. The vehicle was not repaired. The approximate failure mileage was not available.
The contact owns a 2001 Ford Taurus. The contact stated that while driving at approximately 45 mph, the front driver and passenger side air bags inadvertently deployed without warning. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Car accident -- deer hit front passenger side -- damage to hood, light, small bar inside hood. Air bag did not deploy. I was informed that air bags do not deploy on all accidents. Car was totaled due to age and mileage on vehicle, but it ran well. Had all of the front end looked at to be sure that I could still operate it, so kept the vehicle. Feb. 10, 2014 I had gotten an oil change at walmart. Also had added coolant. I noticed on the Wednesday (2/12) that the car had smoke coming from under the hood when I parked the vehicle at the same walmart. Took it back to the automotive department the coolant level was completely gone and had to take it to an independent business to have a number of items replaced - water pump, oil gasket pan, new oil and coolant added and a few other things. Was told by the independent that walmart should have informed me when I had gotten the oil change that there was a problem. Also Dec. 31st, I had two tie rods installed (outer if I recall correctly), then I happen to notice on March 13th my front tires seemed low. Went in and was told that I needed two new tires and suggested a wheel alignment (which this company did not do). Took it to a tire company and they informed me that a ball joint and one inner tie rod needed to be replaced. The February and March incidents happened while I was out of town (father in hospice and death).
I was attempting to make a left unto the street, and another vehicle came speeding down the road and didn't blow her horn or slow down when she saw me, and collided into my vehicle. The impact of the other vehicle pushed my car out into the middle of he street. I had my seat belt on. I had passenger in car with me. They had there seatbelt on too. Neither air bags opened. After the accident, I had to go to miss work because my back was hurting so bad. The very next day I got a ride to the emergency room because my back was hurting so severely. The dr. Diagnosed me with chronic back pain which was due from accident. I was prescribed 2 types of medication to take, and dr. Said I may have to see a specialist if no improvement. I have dr report and accident report upon request. I am still in pain.
- Bowling Green, KY, USA
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The contact owns a 2001 Ford Taurus. The contact stated that while driving 35 mph, the contact lost control of the vehicle and crashed into a pole. The air bags failed to deploy. The contact susatined injuries to the right foot, shoulder and the face. The contact was taken to the hospital. The vehicle was destroyed. The contact did not call the manufacturer. The failure mileage was 78,000.
The contact owns a 2001 Ford Taurus. The contact was driving 30 mph when her vehicle was crashed into from the front driver's side and none of the air bags deployed. A police report was filed and the driver sustained minor contusions and bruising. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and the current mileage was 80,000.
The contact owns a 2001 Ford Taurus. The contact stated that while attempting to avoid crashing into a deer, the contact lost control of the vehicle and crashed into two lights poles and a tree from the front driver side of the vehicle. The contact stated that none of the frontal air bags deployed. The contact was reported injured and a police report was available. The vehicle was towed away bt the contacts insurance company and deemed as destroyed. The vehicle was currently being inspected to determine why the air bags did not deploy. The VIN was unavailable. The failure and current mileages were unknown.
I noticed that my airbag light was illuminated and blinking. I took it to my Ford dealership and they said there was nothing they could do, it was a known problem, and totally not fixable. I was told to turn the car off and turn it back on. I did this, and each time the car stalled. I finally went online to see what the light was about and it seems that the airbags may not deploy on impact. I brought the car back to the dealership and told them this and ask them to look into it. Once again, there was nothing they could do. I was told to just not get into an accident. I finally got rid of the car due to the lack of safety when the car was had 145,038 miles.
The contact owns a 2001 Ford Taurus. While driving 25 to 30 mph several deer ran in front of the vehicle causing him to lose control of the vehicle on a dirt road. The vehicle was crushed when it rolled over and it was also destroyed. The air bags failed to deploy. The contact sustained injuries to his shoulder. There were no passengers in the vehicle. A police report is available. The failure mileage was 138,000. Updated 10/22/09.
The contact owns a 2001 Ford Taurus. While driving approximately 70 mph, the contact struck a guard rail. The vehicle was completely destroyed and none of the air bags deployed. Prior to the failure, she never noticed any air bag warning lights illuminated on the instrument control panel. The contact has pictures of the vehicle and a copy of the police report. She called the manufacturer and is waiting for a response. A police report was filed. The failure and current mileages were 110,700.
The contact owns a 2001 Ford Taurus. While driving 65 mph, the air bag light illuminated. The dealer inspected the vehicle, but was unable to diagnose the cause of the failure. The current and failure mileages were 140,630.
My wife while driving a rental 2001 Ford Taurus on ventura freeway attempted to brake at some point, the brake pedal went to the floor she exited the freeway at off ramp and crashed into a concrete retaining wall.both air bags did not deploy, my wife's shoulder harness gave way, resulting in massive injuries to my wife and serious injuries to my 2 daughters which after surgery had to be redone on one of them.
Air bag light on, displayed series of code, then remained on. Car was taken to dealer they recorded code B1342. Replaced air bag monitor part number yf1Z-14B321ea. This same vehicle had the same part replaced in Sep-2003 less than 3000 miles between the two failures.
Intermittent air bag warning light. Took vehicle to Ford dealer they were able to test via ngs hookup, which showed code U2017. Replaced part yf1Z-14B321-ea contr asy-occ., per special service message #14579. Thought this might be of intrest given there is a inquiry involving the 2001 Taurus air bag system.
The consumer loss control of the vehicle in a snow storm and skidded off the road and landed down an embankment. Upon impact, the air bags did not deploy. The consumer reported the accident to the Ford Motor Company, and was told by a representative that it was not sufficient impact for the air bags to deploy. Consumer stated that he was injured, receiving 48 stitches and accumulating about 20,000 worth of medical bills.
Consumer stated while traveling at at normal speeds tried "to avoid hitting a deer, consumer slammed foot on brake pedal, foot got stuck between the gas pedal and brake pedal, lost control and hit a mail box. Vehicle was air borne, landing in a neighbor's yard. None of the vehicles air bags deployed.
The airbag light illuminated which could mean the air bag would not function properly. The consumers seat was damaged from the seat being removed to correct the recall.
A D V E R T I S E M E N T S
- North Canton, OH, USA