This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have complained to dealer/Ford Motor Company re: Foul odor when heat is running. Was told that I probably had a high sensitivity to allergies. Complained about having to replace breaks at 15,000 miles. Had to replace oil gasket pan twice within the same year. Dealership did not find this unusual. Car accelerates without warning sometimes. The motor is making a rushing noise. Was told that this was the normal sound of the motor although it did not start until six months down the road. Had to take car back to replace back/warped windshield after having it one day. Dealership will not even allow me to trade vehicle and does not acknowledge fact that too many things have gone wrong in too short a period of time. Purchased vehicle in 2002.
Consumer states when starting the vehicle, the rpms rise and then fall. Also, when putting vehicle in reverse it surges backward. This vehicle is a 2000 version of the Ford Taurus. Then, the dealer put him into a 2001 Ford Taurus, and that vehicle did the same thing. When he complained, the dealer said that this was a characteristic of this vehicle. Consumer states this vehicle is dangerous- because one never know when it is going to surge forward or backward.
Fast idle speed immediately goes to race track mode when vehicle is started from a cold start. When backing, one must take foot off of the gas pedal to prevent a fast idle or lose control. Mr scc
While driving and when vehicle accelerates to 25/35mph if foot is removed from gas pedal, vehicle will not decrease in speed until brakes are applied.contacted dealer.*akconsumer took vehicle for inspection to two dealers who both informed consumer that the vehicle was operating fine. They further explained that the speed problem is characteristic fo the 2000 thru 2002 Taurus.
- Stevens Point, WI, USA
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Vehicle accelerated when at a full stop at red light. It was necessary to turn off the ignition to disengage. Vehicle was immediately brought to and left at Ford dealership as unsafe to drive.
While merging onto highway transmission lurches forward and does not allow gears to shift properly. Consumer stated was not able to accelerate, and was almost was hit from the rear.
Vehicle accelerated with brakes applied. This occurred three times. Previously, vehicle dragged 20-30 seconds approaching a stop due to it not stopping on time.
When driving at any speed and releasing the accelerator pedal the car continues at the same speed. It slows down very gradually and requires half a mile for each 5 mph decreasing in speed, the dealer said this was a characteristic of the vehicle.
While applying the brakes when coming to a stop engine began accelerating without any control or direction from the driver. Engine stopped revving when the driver placed the transmission in the park position.
Vehicle lurches and revs at high speed when brakes are depressed at low speed or when brakes are applied when attempting to shift from drive to reverse or reverse to drive, consumer is able to stop vehicle when shifting to park and turning off the ignition.
When starting and shifting into gear vehicle would surge forward or backward intermittently. Vehicle been into dealer shop on five occasions, and unable to duplicate the problem. Feel free to provide any further information.
When backing up at almost 0 mph, the car accelerated and drove backwards up a hill in a parking lot. Down the same way, at a high rate of speed. Damage was $1500. Dealer found no problem, but I know there was something very wrong.
When driving at any speed and releasing the accelerator pedal the car continues at the same speed. It slows down very gradually and requires half a mile for each 5 mph decreasing in speed, the dealer said this was a characteristic of the vehicle.
Consumer was backing out of a garage using idle speed with foot on brake, when vehicle suddenly accelerated backward, consumer was able to regain control by shifting the vehicle into drive and then into reverse, vehicle struck several items in the garage causing damage to the front and right front door, Ford stated the sudden acceleration was caused by a floor mat on the drivers side, however consumer disagrees.
Vehicle will surge forward about 3-4 inches when starting vehicle or shifting vehicle into park. Cause is unknown. Consumer states that vehicle also surges backwards in park.
On three occasions, although I didn't realize it at the time, while braking to stop, I was also accelerating causing the car to lurch forward. The harder a pressed on the brake the greater the accelleration. As I said, I had no idea my right foot was on both pedals at the same time. I had the car towed back to clarke Ford for their inspection. They performed that inspection on 8/21 and reported no apparent problems. I returned to the dealership that evening to pick up the vehicle. The salesman and I took a test drive to see if I could replicate what I had experieced on the 19th. Couldn't do it so I drove my other vehicle home and the salesman followed me home in the new vehicle. The salesman drove me back to the dealership and as he proceded into a parking space he braked to stop the car but at the same time the car wanted to accelerate just as had happened to me on three occassions. The startled salesman exclaimed "is that what happened to you" and he looked down at his which was on both the brake and the accelerator. Mystery solved. This had never happened with any other vehicle I have owned or leased in 43 years of driving. I inspected the position of the brake and accelerator pedals in my other two cars and a couple of co-workers cars and discovered that the distances, both depth and width, on the new Taurus were much closer than the other vehicles. On the new Taurus, I can depress the brake with my hand and it will desend to a level lower than the accelerator. I could not do this in the other vehicles, even by using my foot to brake. The brake pedal never got to the level of the accelerator. I believe the Ford new design, which is a power adjustable brake and accelerator pedal bar to accomodate short statured people, could be a defect which could cause serious accidents, similar to those that occured in the Jeep a number of years ago.
A D V E R T I S E M E N T S
- Winston-Salem, NC, USA