This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2001 Ford Taurus. The brake light stayed lit when the engine was off. The Ford dealer replaced the stop lamp switch harness. The contact stated that recall#04V106000 was issued for the same failure. However, the manufacturer stated that it did not include this vehicle due to the VIN. The contact has the repair invoice. The current and failure mileage were 66,000. Update 4/23/07 the tensioner and belt was replaced
Went out of town for the day, car starting making noises. Noises seem to be intermediate, we cut our trip short and drove home. It is in the area of 100 miles home. When we got home I parked it till next day and had someone look at it. They said a bolt either fell out or broke and my hub assemply was falling apart. At that point they also tell me I was lucky that the pulley didn't freeze up on me because I would have lost all power. At 65 mph coming home we could have been killed. I called my Ford dealer and they suggested that I get it to a Ford dealer here and let them look at it. I had it towed the next day and they veriified the same information. They said I needed to replace the A/C compressor, clutch, pulley and a coil. I did speak to Ford and they didn't seem to think that they should assit in any repairs because my warranty expired. My biggest thing is that the car was falling apart while driving down the road. It was not due from neglect or an accident. Their lack of concern was disturbing. I have not repaired it as of yet but when I do I will keep the old parts.
Complaint regarding the 2001 Ford Taurus front coil spring recall repairs. Recall campaign#04V332000. The consumer was driving home when the tire blewout because it was ripped completely around due to a rear cracked coil spring. The consumer had to replace 3 serpentine belts.
I have a 2001 Ford Taurus station wagon with a little over 56,000 miles on it. I turned off the engine at a long stop light & when I turned it back on, I had no power steering. I was able to drive the car the remaining mile to work with great difficulty. When I got to work I noticed the serpentine belt had broke. After work, I was able to drive the car 2 miles to a garage for repairs, once again without power steering. The garage stated that the reason the serpentine belt broke was that the bearings in the air conditioning clutch were seized which caused the clutch to lock up. This caused tremendous friction on the serpentine belt causing it to break. The mechanic showed me the air conditioning clutch with the seized bearings & also stated that the bolt that holds the clutch to the engine was about to come off & that would have caused the clutch to come off the engine. The shop manager stated that this problem should never happen to a vehicle with this amount of miles on it, but he had noticed this problem lately with newer model Ford. This problem did not cause an accident as I lost power steering when the vehicle was not moving. I am also a muscular man, so I was able to steer the vehicle at low speeds worth great difficulty. However, if this had happened at a highway speed with my wife or my teenage daughter driving, they would not have been able to control the vehicle & would probably have crashed potentially causing serious injury or death. I would like this problem investigated to see if there is a design problem with the air conditioning clutch on late model Ford.
When husband restarted engine after having just driven vehicle, belt tensioner in engine shattered which prevented vehicle from being driven. Dealership is repairing problem, and has not determined a reason for defect. Please provide any additional information/attachments.
A D V E R T I S E M E N T S
- Minot, ND, USA