This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The service atttendant inflated the tires in excess of the maximum recommended pressure of 45 psi. The service attendant stated he inflated the tires at the pressure according to the label printed on the tires. Consumer requests a refund of monies paid.
This is the second set of Continental touring contact as, 215/60R/16-94T. Tires the first went out of round at 2400 or so miles this the front 2 per the dealer are out of round also and per the service rep brian branson after 20000 miles it should be expected, and needs to addressed with the tire manufacture since they changed the tires once and the mileage at 22997 is to great for them to do anything. I took the car to a dealer and he said that, for $15 each they could get the tire back in round the dealer who offered no help and charged $75 to tell me the tires are out of round and not covered by Ford, I guess so much for service being number 1.
Was driving home from work and tire blew out for no reason rip occurred along the outside of the tire the were checked a few day' S before and had the proper air pressure and no defects were observed and I did not run over any foregin objects while driving on the freeway, the police chief of the city of northlake assisted me in changing the flat.
Was driving home from work and tire blew out for no reason rip occurred along the out side of the tire the were checked a few day' S before and had the proper air pressure and no defects were observed and I did not run over any foregin objects while driving on the freeway, the police chief of the city of northlake assisted me in changing the flat.
- The Colony, TX, USA
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Wheel alignment was off due to corrosion. All four tires were warped, and needed to be replaced. Dealership was aware of problem. The dealer replaced rear right and left side lower control arms and bushings to correct the alignment problem. The driver side mirror had failed and was installed by the dealer. (Continental tire size P215/60R16)
After about 3.5 hours of highway driving from denver to las vegas, the tire blew out outside of grand junction, co. In 60+F temps. The tire started to chunck out before it blew-out. I thought my wife was hitting debris in the road before the tire blew-out. The tire blew-out at the sidewall where the sidewall and tread come together. I have the tire in my possession if you'd like me to send it to you. The dealer, we bought the car from, did repay me for the full set of new tires that were purchased in las vegas, nv. (dot number: 8xx8 tiresize: P215-60R16)
While traveling at 70 mph without any indication passenger's rear tire had a blowout. P21560R16. Tire failure caused damage to the fender wall and lower bumper panel, Firestone affinity tires.
When attempting to shift vehicle out of gear, the gear shift malfunctioned preventing vehicle to go into gear. Consumer has contacted dealer. Dealer has to replace computer system and other parts. Consumer also stated the window trim has come apart leaving the windows scratched, engine light comes on, the engines emission control needs to be replaced, brake shift interlock is inoperative, the steering cloumn was replaced, front tire keeps losing air, rear brakes light need to be replaced.
Tire blew out. Tires had been serviceed two days prior to incident. Tires had been balenced, rotated, air pressure checked, and wheels aligned by tire service center. Incident accured after driving aor approx 2-3 hous at 65-70 mph on fry highway. Tire failed at sidewall. Tread remained intact. Dealership inspected tire. Could find no evidence of tread failure or puncture. Firestone product warranty was contacted. Manufacturer claimed failure resulted from under-inflation and high speed, but did not inspect tire. I assert tire failed due to poor quality workmanship. Ford dealership claimed no responsibility. (tiresize: P215/60R16)( dot number: Tire size: P215/60R16 )
I was traveling South on route 301 from crofton, md at 55 miles per hour when the rear right side tire blew out. I did not hit or run over anything on the road. A driver behind me stopped and told me he saw a puff of smoke when the tire blew. I am concerned because of the way the tire blew out. The tire blew from on the inside of the rim and the inside of the tire separated completely from the rest of the tire. It looks as if the inside rim of the tire was cut out. The tire did not appear to be under inflated before I began driving. I took the tire back to the Ford dealer, they told me that they were not liable for the tires, take it to a Firestone dealer. The Firestone dealer told me that the tire may have been under inflated, or that there may have been a puncture to the tire (I do not beleive either theory). I had two other tire technicians look at the tire, and they had never seen a tire blow this way. I reported this problem to Ford Motor Company, and Firestone. I have replaced all four tires on my car. I still have the Firestone tires if there is a need to investigate this problem. (dot number: 8xx8 tiresize: P21560R16)
Tire completely blown out--no tread remained (just came apart). Lost control of car and was able to pull over to side. Next day took the remining tire part (limited to the rim only) to jack roach Ford (where I have my car serviced). They informed me that they had no responsibility and to take it to Firestone. I did and they replaced the tire with a similar tire. I have serious concerns about the overall reliability of these tires. I sent a letter to Ford and to Firestone requesting them to replace all of my tires with a more dependable and higher quality tire. This letter was sent on August 10th. I faxed a copy to your office on August 15 with th Firestone invoice(which also indicated that no tread remained on the tire). A representative from Ford called on Saturday, September 2nd indicating that Ford acknowledged the receipt of the letter, and will not accept any responsibility and will not replace the tires. They insisted that I need to follow-up with Firestone. When my tire blew out on a six lane highway, my six year old son and I were in the car. I hate to think that we could have been fatalities. I feel it was a manufacturer's defect that put my life and son's life at risk. I request that you look into this situation before someone loses their life based on these tire blow-outs.( dot number: Tire size: P21560R16 )
Tire completely blown out--no tread remained (just came apart). Lost control of car and was able to pull over to side. Next day took the remining tire part (limited to the rim only) to jack roach Ford (where I have my car serviced). They informed me that they had no responsibility and to take it to Firestone. I did and they replaced the tire with a similar tire. I have serious concerns about the overall reliability of these tires. I sent a letter to Ford and to Firestone requesting them to replace all of my tires with a more dependable and higher quality tire. This letter was sent on August 10th. I faxed a copy to your office on August 15 with th Firestone invoice(which also indicated that no tread remained on the tire). A representative from Ford called on Saturday, September 2nd indicating that Ford acknowledged the receipt of the letter, and will not accept any responsibility and will not replace the tires. They insisted that I need to follow-up with Firestone. When my tire blew out on a six lane highway, my six year old son and I were in the car. I hate to think that we could have been fatalities. I feel it was a manufacturer's defect that put my life and son's life at risk. I request that you look into this situation before someone loses their life based on these tire blow-outs.( dot number: Tire size: P21560R16 )
PE00020, 2000 Ford Taurus, tire size P215/60R16, front passenger's tire had a flat due to a screw in the tire and the passenger rear tire had already been plugged. The customer states that the dealer sold the new vehicle with a plugged tire, but the dealer deny pugging the tire.
I was driving down the highway at the posted speed limit when I heard a sound as if a large truck was approaching. I checked to see if that were the case, saw no vehicle, realized the car was beginning to vibrate and slow down so I decided that it might be a tire. At this point, I began to slow and drive to the shoulder. As I pulled off the road onto the shoulder, I heard the tire hitting the car. I was very lucky that I was able to stop the car without serious injury or damage to the car.( dot number: 8xx81rt110 tire size: P215/60R16 )
A D V E R T I S E M E N T S
- Berkeley Heights, NJ, USA