This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 2000 Ford Taurus on which the drivers side rear coil spring broke. The broken spring cut a gouge on the inside of the tire and punctured it. This resulted in a flat tire while my wife was driving. To correct the failure our local Ford dealer had to replace both back springs and two tires. The broken part is not available, but the problem is noted on the service order.
Defective rear springs on the 2000 Ford Taurus.** answer required***. recall campaign#04V332000. The rear spring coils failed due to a metal fatigue fracture and was replaced.
With out prior warning, both rear coil springs broke. I had the coil springs replaced at the Ford dealership. Also as a result, after getting new tires (unrelated to the problem with the coil springs), there was something else broken in the back end which will not allow a tire alignment. This has not yet been repaired.
Tire blow out caused by a broken right rear coil spring. Fortunately happened in driveway a low speed. Had repaired at a tire dealer. Broken parts not saved.
I bought my Ford Taurus in 2001 and it was a daily driver. Summer of 2005 I had my rear spring snap on both sides and pop on tire, I had to replace my struts/springs and tires for a total of $1,300. Both struts where leaking, both springs broken, and one of the rear tires was pops because of the broken strut. My car had about 75,000 miles at the time. I replaced all four tires as a set.
- Sheboygan, WI, USA
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In June 2005 while on our way home from vacation we heard a loud thunk and rubbing in the rear of our car. We got the car home at which point my husband jacked up the car and took off the tires. He found that the coil springs were broken on both sides of the car. We took the car to our local service center. It cost me $600 to fix the springs, alignment and the 2 tires that wore unevenly. We called the local Ford dealer to get pricing but they were a lot more than our local service center. This is not the first major problem I have had with the Taurus.
While Taurus was being serviced for a broken right front coil spring and link, the dealer notified me to tell me that the rear springs were also broken and needed to be replaced. They said it was caused by weather conditions in the northeast, the same cause given for the front springs. The front springs were covered by a recall, however the rear springs were not. They were replaced at a cost of $322.43 which I had to pay.
I was driving a country road, going around a curve and a bridge, heard a loud bang (clunk) sound, then the rear sounded like it was dragging. My husband inspected the car and found that the right rear coil next to my tire broke in half and dug into the tire, causing a big tear all the way around the tire. We had to have both rear coils replaced (he said the car would be off balance if they changed only one) and also replaced the tire that was destroyed, this is on a 2000 Ford Taurus.
I took my 2000 Taurus SE to my local Ford dealership since I heard a loud "bang" under the rear of the car and a scraping, motion induced, noise (I had heard a similar bang before which immediately went away, but no scraping). A rear spring was broken (and was scraping against the tire), but both springs had to be replaced (expensive repair) since they have to be "tuned" and be the same. The dealer mentioned that there was over a three week delay (maybe more) from Ford for the springs, so he used "after-market" replacements. This tells me that there are likely a lot of bad ones (likely defective metalluragically or badly designed/engineered) and it could be a bad situation if it had occurred on the road. Mine fully broke in the parking lot behind my apartment. Later, I found the broken piece of about 8" in linear length, indicating one old break and a new one (breaks were different color). I believe that this is a metallurgical failure with defects in the metal of the spring. I'm a retired person and treat my car well (avoid chuckholes, etc.). this has never happened on any of my other cars in my entire lifetime. I also believe it could be very dangerous in an open road situation and should be investigated for a recall. Months ago there was a recall to put shields around the front springs to avoid contact with salt and the elements. I still have the broken piece that I found in my apartment parking lot. I suspect that there are too many of these, and that is why Ford Motor Co. Has a long backlog on the parts (my car isn't that old and it only has 51,000 miles on the odometer).
My car was towed to a garage on 6/26/05 due to a passengers rear spring break and tire puncture. When both tires were removed it was found that both srpings were broken and drivers rear tire had some wear on the inside. The cost to repair and replace tires was $600 and I was without a car for 5 days.
While consumer was leaning up against the car the font coil spring broke and busted the front tire. Took vehicle to the dealer, and they fixed the font coil spring, and replaced the tire due to a recall. Currently, dealer said that the back coil springs broke, and they will not release the car unless the car was towed off the lot. Dealer said that one of the back coil springs was poking into the tire. Repair costs cost is $420 rear spring and $272.85 for tire.
My husband got a flat tire which by itself is nothing. However, the day following the tire incident, after having purchased two new tires and an alignment for the back of the car, the steering wheel was shaking. He, ofcourse, went right back to sears and asked them what is up with the alignment of the car. They took a closer look and found that the rear coil spring had broken. We were advised not to drive the car anywhere except to the dealer. The car is now at the dealers. They told us we were in luck because there was a safety recall and they would fix it free of charge. After leaving the car with them, they called us the next day and said that the recall was for the front springs only. I was just letting you know that the rear coil spring breaks too. Hope this information is helpful for someone in the future. We ofcourse have to pay for this repair.
Caller received recall notice on front coil springs, but is also having the same problem with the rear springs. Dealer and manufacturer said they will not help caller with this problem. Caller will have to pay for it himself.
The rear coil springs can possibly break and cut rear tires, causing a blowout. Consumer has had problems with both coil springs in the rear, both tires were cut. Consumer was driving when this happened. Consumer took car to dealer for a recall repairs and the mechanic noticed this problem. The car was riding hard, not smooth. Consumer did pay to have this corrected.
I noticed a flat tire on the rear driver's side one morning when I pulled out of my garage and when I brought it to a tire company to get some new tires put on, they informed me that my rear coil spring broke and chewed up my tire. I had to replace both rear coil springs and obtain a new tire. The tire company (Suburban tire in berwyn, il) informed my mechanic that many customers of theirs have had the same problem and that Ford had reimbursed them for all charges incurred in connection with same. Fyi, this car only has 42,000 miles on it.
Pulling into my driveway, my left rear tire on driver's side blew out, and after investigation by repair shop to replace tire, they discovered that the coil was broken and had cut into the tire causing it to blow out the side wall of the tire. I am having my coil fixed and had to purchase a new tire as a result. This appears to be the same situation for the recall for the front coils on this same vehicle.
While driving 5 mph, the driver 's side rear coil spring broke. As a result the tire was punctured. The consumer's wife was approaching a stop sign when an extremely loud noise was heard. The consumer, who was in the house, heard the noise, had come outside and found the back tire on the driver's side blew out. The rear spring had broken and caused a clean slash on the inside tire circumference. The consumer requested reimbursement for the tire but the consumer was refused.
Vehicle was on the road when consumer heard noise coming from the rear. She decided to go back home. Consumer checked the rear of the vehicle and noticed that the left rear coil spring broken.
Noticed rear of vehicle sitting quite low - made an appt. With local dealer. Technician found a broken rear coil spring on a 2000 Ford Taurus. Inside of the tire was cut but not punctured by piece(s) of broken spring. Both rear coil springs and damaged tire had to be replaced.
A D V E R T I S E M E N T S
- Ludington, MI, USA