Went in to pick up my car after I had the front springs replaced under the recall as the left front had fractured. I looked at my car out on the lot and something seemed really odd. The front end was really high and the back end was low, about where it seemed to be for a while. I thought to myself this looks awful and first thought the new front shocks must have a problem. I went in and talked to the service adviser. They had a service tech go out and look at my car and then pull it into the bay. Not much longer after that the service tech came back and said that both the rear springs were fractured and had me come back to take a look. Sure enough the springs were fractured and had lots of rust on the fractured areas. He mentioned they had been broken for some time. Luckily it had not done any damage as some people have had happen. I asked if that was also covered under the recall. They all said no. Only the front is covered. I went ahead and replaced the broken rear springs and shocks. The shop gave me a discount and the total ended up at $275.00, which was very reasonable in my books. I have heard many people get on the hook for much more than that with one. I had also gotten a quote to change the shocks from another shop in town that was going to charge $400 for the rear. The dealer was nice and the car looks and drives great. I still think the rear springs should be covered under the recall. I got lucky that with 3 broken springs that I had no tires ruined or broke down on the side of the road. The biggest dissappointment so far with this car that I bought new in 2000.
I will never buy a ford ever again. The ford taurus is the worst car built with the cheapest parts they could find. So far the transmission has quit, the power steering has gone out, there is a short in the electrical system, the rear springs have broken and the rear brakes keep locking up. Everyone that is listening, BUY THE HONDA ACCORD. They last a very long time and nothing ever seems to go wrong with them. The last thing that I will say about that "PIECE OF CRAP" ford taurus is that ALL of my problems were before I got to 100,000 miles and I bought it used with 17,000 miles on it. Ford Will NEVER SEE ANOTHER PENNY OF MY MONEY EVER AGAIN.
One rear spring has broken. Calling around to find best fix price. I think Ford should Man Up and cover the back rear spring's as well as the front. Its the same spring's!!!!! The way the economy is now, its pretty damn hard to come up with extra cash to have your car fixed. MAN UP FORD!!!!! I use to have an old Mazda and traded it in for this used Taurus, kinda wish I wouldn't have now.
I RECENTLY EXPERIENCED BOTH REAR COIL SPRING BREAKING AT THE SAME TIME. THERE WAS NO WEIGHT IN THE TRUNK OF THE CAR NOR WAS THE CAR MISHANDLED IN ANY WAY. THE COIL SPRINGS CUT DEEP GROOVES IN BOTH OF MY TIRES WHICH MY MECHANIC SAID WOULDN'T HAVE LASTED ANOTHER 5 MILES. I WAS TRAVELING ON VACATION AT THE TIME ON THE INTERSTATE AND MY SON BEHIND ME NOTICED MY CAR WAS RIDING LOW. I HAVE KEPT THE TIRES TO SHOW SOMEONE AS THIS WOULD HAVE CAUSED A SERIOUS ACCIDENT AT 70 MILES PER HOUR. I HAVE A FRIEND AT MY WORK THAT RECENTLY HAD THE SAME PROBLEM ABOUT 2 MONTHS AGO ON HIS 2000 TAURUS. FORD NEEDS TO BE AWARE OF THIS BEFORE A SERIOUS INJURY OR EVEN DEATH OCCURS. IF THERE IS A RECALL ON THE FRONT SPRINGS' THEN WHAT MAKES THEM THINK THE REAR SPRINGS ARE O.K. ? TO ME IT'S JUST ANOTHER CASE OF FORD USING SUB-STANDARD MATERIAL TO SAVE MONEY AT OUR EXPENSE. I'M BUYING FOREIGN NEXT TIME !!
BOTH rear coil springs broke, rear brakes frozen, front wheel bearings went out on passenger side, front axle and passenger side tire had to be replaced--total $2200. Have had lots of suspension problems on other Ford vehicles, too. I want to buy American, but...geez, guys...come on!
- katherines,
Holland, OH, US
Search CarComplaints.com for these popular complaint phrases...
I was driving down the road on my way to work, and I heard a pop. I was just turning into the parking lot, so i swung in a spot right next to me, and left it there. I had to have it towed because of how close the tire was to the wheel well,took it to a trusted mechanic. Luckly it did not puncture the tire like my front one did. I bought the car because I really need a reliable car. I work and go to school full-time. I make just above min. wage, so it hit me hard to have to have this happen.
A D V E R T I S E M E N T S
Went in to pick up my car after I had the front springs replaced under the recall as the left front had fractured. I looked at my car out on the lot and something seemed really odd. The front end was really high and the back end was low, about where it seemed to be for a while. I thought to myself this looks awful and first thought the new front shocks must have a problem. I went in and talked to the service adviser. They had a service tech go out and look at my car and then pull it into the bay. Not much longer after that the service tech came back and said that both the rear springs were fractured and had me come back to take a look. Sure enough the springs were fractured and had lots of rust on the fractured areas. He mentioned they had been broken for some time. Luckily it had not done any damage as some people have had happen. I asked if that was also covered under the recall. They all said no. Only the front is covered. I went ahead and replaced the broken rear springs and shocks. The shop gave me a discount and the total ended up at $275.00, which was very reasonable in my books. I have heard many people get on the hook for much more than that with one. I had also gotten a quote to change the shocks from another shop in town that was going to charge $400 for the rear. The dealer was nice and the car looks and drives great. I still think the rear springs should be covered under the recall. I got lucky that with 3 broken springs that I had no tires ruined or broke down on the side of the road. The biggest dissappointment so far with this car that I bought new in 2000.
- S M., Champaign, IL, US