This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car fails to accelerate at times. Gas pedal is depressed but engine does not seem to be getting fuel. After repeated attempts -- hitting accelerator -- engine will suddenly "catch" and lurch forward. Seems to be a throttle problem, but Ford dealer will not address. Even though car falls in recall range for 2000-2003 tauruses with "sticky" throttles (recall was issued in 2013), dealer says it is "not on recall list." Over 450,000 vehicles are -- but apparently mine is not one of them. Seems like a very dangerous situation to me. You're driving in a 55 mph zone an suddenly your car slows to 20 mph no matter how hard you press the gas pedal. Then after 20 seconds it suddenly takes off? not good.
The contact owns a 2000 Ford Taurus. The contact stated that while depressing the accelerator pedal, the pedal became stuck causing the vehicle to experience an unintended acceleration. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 102,000.
Car speed took off by itself burned up brakes trying to get home. Put car in neutral and motor raced, had to turn off ignition. Found cruise cable off at throttle put cable back on and it happened again. Now car will not idle right.
The contact owns a 2000 Ford Taurus. While traveling 50 mph, the contact noticed that the vehicle suddenly shut off without warning. The vehicle was taken to an authorized dealer where the fuelline was replaced four times. The current and failure mileages were approximately 175,000.
The contact owns a 2000 Ford Taurus. The contact stated that the vehicle felt as if it were running out of gas and would occasionally lose power. The fuel filter was replaced twice, but the failure still occurred. The vehicle caught fire due to the failure and was destroyed. A fire and police report was filed. Each time he called the dealer, the voicemail would answer and then the call would disconnect. The speed was unknown. The failure and current mileages were 189,000. The consumer provided a police report from the incident. Updated 10/24/07
- Richmond, CA, USA
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Consumer has 2000 Ford Taurus. Fuel pump died in mid March. Consumer has been in contact with Ford for two weeks. Consumer contacted dealer before burning ethanol, and was told that as long as the vehicle was marked fuel flexible she could burn ethanol. Burning ethanol was the reason the consumer believed the fuel pump failed. The emission control lights came on and then the vehicle began to surge and die. The consumer said this happened in her driveway. It could have been a real safety issue. The vehicle was serviced for emission light on May 20th. The sticker on the inner door of the gas tank read use ethanol or unleaded fuel only. The consumer needed a new fuel pump because it was not holding pressure. The consumer was told the vehicle was not a flex fuel vehicle and that it had been mis-labeled and the vehicle was only to have unleaded fuel not ethanol.
2000 Ford Taurus dies during normal driving. The consumer was unable to start the vehicle, and when it did start, it died on many occasions, the vehicle would run rough, and the gas gauge was inoperative. The fuel module was replaced along with the fuel pump sender, under dash gauge module, and the #2 sensor.
Tires: Reported vibration, shimmy and pulling to the left. Took to dealer 6/24/2000 (1829) miles, balanced tires. On 11/14/2000 (9061)miles, 04/23/2001 (12871) balanced tires. Finally, 5/25/2001 (14518) replaced two front tires. Vibration and shimmy stopped but kept pulling to the left. On 10/10/2001 (23876) miles, charged me for alignment, car stopped pulling. Transmission: At approximately 40800 miles car had a noticeable shudder while going in reverse. Took to the dealer and was told it was a cracked casing as noted in tsb 15559 NHTSA number (630095) caused by miss manufacture of a part. Was informed dealer or Ford Motor Co. Would not assist with repair cost to exceed $1495. Brakes: Reported brake problem on 5/25/2001 and 10/10/2001 when it was server, shaking and control problems when stopping. Dealer cut front rotors which was out of spec.- problem is back. Fuel: Have smelled gas in my car many times. Bought to dealers attention and of course could not find anything. Car is to have 18 gal. Tank but runs out of gas before that. Gas gauge reads empty at 12 gal. And was told it was built to be that way. Several complaints filed with you also describe my problems. ODI numbers 760669, 896396, 897642 and 862471 are some. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**769760
Vehicle will not decelerate, exceeding 30 to 40 miles without pressing gas pedal. Rpms at approximately 1400. There is also gas fumes when vehicle is at idle. Dealer could not fix.
Strong fuel odor inside and outside of vehicle during and after the blower has been run. Problem occurs whether or not the heat is run. Odor is most noticeable when the blower is running and the car is idling in traffic. Dealer cannot reproduce or identify the problem.
Intermediate odor of fuel inside passenger compartment, lasts for several seconds to several minutes, five occurances to date, dealer can not find problem cause, car sits in yard now, wife became physically sick last time, is afraid to drive car especially with young nephews inside, problem occurs at varying speeds and on varied road conditions, when it does occur smell of gas is so strong inside car windows and moonroof must be opened to clear the smell from the vehicle, we feel the health hazards of breathing gas fumes are well known as well as the, potential risks of a fire is high.
A extremely strong fuel odor inside and outside of vehicle, cause unknown. Dealer cannot identify the problem. The odor has become worse. Customer undertaking lemon low on the vehicle.
There is a strong odor of gasoline in the engine compartment and inside of vehicle. Took to dealer several times, but dealer could not determine the cause.
Vehicle stalled due to loss of fuel pressure. Known problem by Ford. Third instance with this vehicle, required to tow vehicle to dealer, but no repaired due to lack of parts. Vehicle started next day. Problem with high ambient air temperatures. Why no recall?
A D V E R T I S E M E N T S
- Holland, OH, USA