This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 12/2/04 I brought my vehicle to Ford for a repair. My cruise control was not disengaging from the steering wheel, I had to step on the brake to accomplish this. The repair was done. I had no further problems with this until aprox 12/14/05. The same exact problem recurred with the cruise control not disengaging from the steering wheel. When I contacted the Ford dealer who did the original repair, I was told I would have to pay for the service repair since they only warranted for 12 months or 12,000 miles. I feel this is a safety hazard. Clearly a repair such as this should not recur if new parts were used. Either there should be a recall for this issue or faulty parts were used. When I contacted Ford mfg I was told the same >>>my warranty had expired (by 2 weeks I should add)>>>so I was out of luck. No wonder Ford is going under! anyway, that's my issue. Please advise.
- Medford, NY, USA
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- Medford, NY, USA