This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The day I picked up the car the hood was up and salesman said they checked under hood and everything was ok and shut it. I drove directly to my insurance adgent to update my policy and it was up again. I called dealer and he said to bring car in. He could find nothing wrong. I was driving on interstate several times when other cars waved me over as the hood was up and I had to pull into rest areas to put it down. I have complained each time I had service and they can't find anything wrong. They said they replaced the latch but it still happens. I am afraid if that little plastic catch gives way the hood will fly all the way up and I will have an accident. I am upset as I feel this is not a small matter but a safety hazard.
- Jacksonville, FL, USA
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- Jacksonville, FL, USA