This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving on pa turnpike on Feb 6, 2004, the driver side control arm broke causing loss of control to the vehicle, resulting in damage to the frame and resulting in the vehicle being deemed a "total loss".
Shortly after purchasing my Taurus I noticed a slight vibration when braking. It was very minor and I did not worry about it - thinking it was a knot on a tire. It got steadily worse and when I had a mechanic look at it he told me I needed new tie rod ends. The front tires had both worn to the steel belts. I replaced both the tie rod ends and the tires. Now I am still feeling the shudder when I brake and last week I started noticeing the steering was getting difficult and humming as I turned. I took the car to the mechanic today and he said the rack and pinion was leaking and needed to be replaced. He suggested your website and I have found numerous other people with the same problem. Ford needs to do something about this, it seems to be getting out of hand. I hope you can pressure them into standing behind their product and do what is fair.
Shortly after purchasing my Taurus I noticed a slight vibration when braking. It was very minor and I did not worry about it - thinking it was a knot on a tire. It got steadily worse and when I had a mechanic look at it he told me I needed new tie rod ends. The front tires had both worn to the steel belts. I replaced both the tie rod ends and the tires. Now I am still feeling the shudder when I brake and last week I started noticeing the steering was getting difficult and humming as I turned. I took the car to the mechanic today and he said the rack and pinion was leaking and needed to be replaced. He suggested your website and I have found numerous other people with the same problem. Ford needs to do something about this, it seems to be getting out of hand. I hope you can pressure them into standing behind their product and do what is fair.
- Katy, TX, USA
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- Hamilton, OH, USA