This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon starting vehicle consumer heard a noise. Consumer checked the power steering fluid level and found out that the level was low. Fluid was draining into the bellows, which was a rubber boot that protected the inner tie rod. Consumer determined that a snapped ring was missing from the bellows.
Power steering fluid leaking into rack and pinion dust boot. Vehicle taken to an independent repair shop for repairs. Dealer replaced power steering rack and pinion and power steering fluid, due to faulty rack and pinion steering gear box.
Vehicle experienced a loss of power steering fluid causing steering to be very stiff and hard to control. Refilled fluid and it was okay for approximately 100 miles, then got low again. Each time we filled it, it rapidly emptied, until we could not drive it more than 5-8 miles between refills. Mechanic found that both sides of the rack and pinion were leaking into the dust boots, which were full to capacity with power steering fluid. Whole rack and pinion unit had to be replaced. Ford would not pay for repair at 46K miles, so we paid out of pocket.
- Halifax, PA, USA
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- Hilliard, OH, USA