The contact owns a 1999 Ford Taurus. The contact stated that the service engine soon light illuminated on the instrument panel. A mechanic replaced the oxygen sensor; however, the light still illuminated. The contact was informed that there was a misfire on the #6 cylinder. In addition, there was a lot of smoke when the vehicle was started. He took the vehicle to a mechanic and they stated that the possible cause of the failure was antifreeze entering the motor. The mechanic also suggested that there was a potential issue with the head gasket, which would cost between $1,500-$2,500 to repair. Also, the vehicle would not decelerate if the contact removed her foot from the accelerator pedal; therefore, he would have to apply the brakes instead. The mechanic informed him that the vehicle would coast due to the cruise control. The contact also experienced issues with the fuel system using more gasoline than he believed was necessary. For errands around town, the vehicle would use a half of a tank. The headlights had a dingy color on the inside. He attempted to get another lens cap for it, but could not change it because it was plastic. The contact would have to purchase another headlight to correct the issue. The manufacturer could not assist because the vehicle was close to ten years old. The contact also noticed that the vehicle would accelerate on its own and slip into another gear. Lastly, there was an issue with the instrument panel gauges dimming intermittently. The current mileage was approximately 118,000 and failure mileage was 117,400.

- Santa Rosa, CA, USA

1999 Ford Taurus is suffering from electrical problems. The vehicle would shut off with no warning, the locks on both doors were off and would have to be played with to get them to open at times, the headlights were inoperative, also the dash lights were inoperative behind the gas gauge/radio/heating/ac/clock/and speedometer, the RPM gauge was delayed at start, the passenger door made noises when opened and closed, the wipers were intermittent, the turn signals were intermittent, the brake light had come on, the vehicle would not start in the morning but would start at night, the vehicle was sluggish and had poor gas mileage. The vehicle was taken in due to defective relays which were replaced. The VIN# on the vehicle and the VIN# on the sticker were different.

- Schuylkill Haven, PA, USA

Consumer began to smell gas fumes, took vehicle to dealer, and dealer stated that the smell would fade away.

- Greentown, PA, USA

Consumer was not able to fill tank to read full, it wlways cut off. Dealer replaced fuel pump, and filler cap. Currently, vehicle will not shut off when filling gas tank. Fuel will spill on consumer and ground. Also there is a high pitched sound when driving, dealer claims he cannot hear that.

- Springfield, IL, USA

I have had my Taurus at the shop now 4 times. There is gas leaking out of my car everytime I fill up. I was told that I was "over filling" the tank, but that's crap. I am a working mother of 3 and I have to depend on my car. It is a real inconvience that I have to keep taking this car back and forth to the shop when it is only 9 months old. Ford should be willing to replace this car out of good buisness. I'm sure the president of the company would not like for his wife to have to drive a car with this problem or his children. This is only my second Ford car, and with this experience under my belt, you can best believe that I will "never" purchase another one. It is my hope that the president of the company sees and reads this complaint.

- Country Club Hills, IL, USA

Gas gauge wasn't working properly. It was showing that there wasn't any gas in the vehicle although tank was half full. Dealer replace gas gauge. Also consumer can can smell gas fumes.

- Markham, TX, USA